Quality Assurance Technician

SCOPE OF WORK

The Quality Assurance Technician for Gaylor Electric is expected to understand and interpret design packages for projects and be capable of interpreting job site specifications. The ideal candidate can maintain quality control goals through training to ensure employee awareness of the roles and responsibilities regarding quality assurance. The Quality Assurance Technician must be independent, self‑motivated, innovative, resourceful, and possess strong organizational and communication skills.

The Quality Assurance Technician in electrical installations is pivotal in ensuring the highest standards of quality, safety, and reliability, maintaining customer satisfaction and a competitive edge in the market.

• Uses Gaylor Core Values as tools to carry out all job responsibilities
• Promotes the philosophy of Gaylor Core Values, inspires commitment to excellence and openness to effectively promote Gaylor’s culture
• Fosters a culture of quality throughout Gaylor by promoting awareness and accountability
• Must be self‑motivated and capable of working without direct supervision
• Must display sound judgement and decision making
• Partners with others to identify and meet Gaylor objectives and customer needs
• Works collaboratively with other departments to perform advanced, diversified, and complex tasks
• Strong administrative, organization, and communication skills
• Organizes and prioritizes workload to meet deadlines
• Displays exceptional organization skills for record keeping and documentation purposes
• Must be able to read and interpret design packages for projects and job site specifications
• Familiarity with National Electrical Code and AHJ requirements
• Must be computer literate and able to learn Gaylor’s operating software

• Interpret and maintain quality management systems to ensure compliance with industry standards, regulations, and customer requirements
• Maintain quality control procedures for each stage of the manufacturing and/or installation process and conduct regular inspections, audits, and evaluations to identify areas for improvement
• Collect data for identifying trends, root causes of issues, and opportunities for improvement
• Maintain accurate records and ensure documentation is complete, organized, and accessible for audits
• Perform improvement initiatives to enhance product quality, and reduce defects
• Work closely with team members to address quality issues, resolve conflicts, and drive continuous improvement initiatives
• Monitor customer feedback to identify areas for improvement and implement corrective actions
• Collaborate with team members to address customer concerns and ensure satisfaction
• Identify potential risks to product quality and mitigate risk through collaborative problem solving and contingency plans
• Participate in quality control meetings with project team and/or customer
• Maintain Quality and Commissioning Schedules on the jobsite
• Communicate and manage open observations with installation teams

• May require working in all elements (heat, cold, rain, snow, etc.) depending on job location and/or time of year
• Must be able to utilize construction site sanitary facilities (port‑o‑lets)
• Must have required hand tools at all times while at work site (waist tool belts can weigh up to 30 lbs.)
• Must be able to work scheduled hours as well as overtime, as required, on short notice
• Must be able to work in noisy environments
• Must be able to remain calm in times of heightened emotional situations
• Must work well with others as a member of a team to complete tasks

• Must be able to wear personal protective equipment (i.e., hard hat, safety glasses, gloves, high visibility vest, safety harness, etc.) when required
• Ability to stand, bend, stoop, squat, crawl, climb, kneel, balance, push, pull, and reach overhead for extended periods of time
• Ability to lift loads of up to 51 lbs.
• Repetitive use of arms, hands, and fingers
• Ability to climb and use ladders and scaffolding of all types for extended periods of time
• Possess good vision/hearing (normal or corrected)
• Ability to make transition from designated employee parking areas to construction areas and be…