Head of Quality Engineering

Onsetto is building a modern fintech company trusted by banks and financial institutions across the country. We believe enduring companies are built by people who take ownership, raise standards, focus on what matters most, measure outcomes clearly, execute with discipline, and lead with integrity.

As we scale, quality cannot be an afterthought. It must be built into how we plan, design, develop, test, release, monitor, and improve our products.

We are looking for a modern quality leader who can build and manage a testing function that helps Onsetto move faster with greater confidence.

The Head of Quality Engineering will own Onsetto's testing strategy across product, engineering, release readiness, automation, vendor testing, and customer‑impacting workflows.

This person will manage Onsetto's relationship with Applause, coordinate external testing efforts, and partner deeply with Product and Engineering to build robust automated testing practices. The right candidate will understand that quality is not simply a final checkpoint before release. Quality is an operating system that must be embedded throughout the product development lifecycle.

This role is ideal for someone who has led quality, QA, testing, or quality engineering functions in a modern software environment and knows how to combine structured testing, automation, exploratory testing, vendor management, and engineering partnership into a repeatable system.

• Own Onsetto's overall quality engineering and testing strategy.
• Manage the relationship with Applause, including test planning, scope, execution, reporting, feedback loops, and vendor performance.
• Partner with Product and Engineering to define test strategy early in the product development lifecycle.
• Build a modern testing function that includes manual testing, exploratory testing, regression testing, automated testing, integration testing, and release readiness.
• Establish clear standards for test plans, acceptance criteria, defect reporting, regression coverage, and release signoff.
• Work with engineering teams to improve automated test coverage across critical workflows.
• Help define what should be tested at the unit, integration, API, end‑to‑end, and user acceptance levels.
• Create visibility into quality metrics, defect trends, escaped defects, test coverage, release risk, and production impact.
• Ensure high‑risk workflows receive appropriate test depth before launch.
• Partner with Product to ensure requirements and acceptance criteria are testable, complete, and clear.
• Partner with Engineering to make testing faster, more reliable, and more integrated into CI/CD and release processes.
• Coordinate internal and external testers to ensure feedback is timely, actionable, and well‑prioritized.
• Improve defect triage, reproduction quality, prioritization, and closure discipline.
• Support post‑release reviews and help identify root causes of quality issues.
• Build repeatable processes that help Onsetto scale without slowing down delivery.

Success in this role means Onsetto ships with greater confidence, fewer surprises, and a stronger connection between product intent, engineering execution, and customer experience.

• Build a quality function that is proactive, not reactive.
• Improve automated testing coverage for critical product and integration workflows.
• Create a clear operating model for how Applause is used and measured.
• Reduce escaped defects and improve release confidence.
• Make testing status, risks, coverage, and defect trends visible.
• Help Product write clearer requirements and acceptance criteria.
• Help Engineering build quality into the development process.
• Improve regression testing speed, consistency, and reliability.
• Ensure quality work is connected to measurable outcomes, not just activity.
• Create a quality culture where teams own outcomes together.

We are especially interested in candidates who have:

• 8+ years of experience in quality assurance, quality engineering, test automation, software testing, or engineering delivery.
• Prior experience managing a QA, QE, testing, or quality function.
• Experience working in fintech,…