Hyperscale Network Specialist III

What You'll Do

• Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures.
• Promote and uphold E2 Optics' Core Values by demonstrating integrity, accountability, technical excellence, teamwork, professionalism, and customer commitment.
• Serve as the primary technical Subject Matter Expert (SME) for network validation, troubleshooting, activation readiness, and infrastructure quality within assigned projects or work areas.
• Independently execute and lead advanced network validation activities across Front-End Network (FENW), Back-End Network (BENW), structured cabling infrastructure, fiber optic systems, and network hardware.
• Lead technical investigations involving:
  Multi-circuit failures;
  Recurring infrastructure deficiencies;
  Customer escalations;
  Network activation delays;
  Complex connectivity issues;
  Quality trends;
  Commissioning deficiencies.
• Perform advanced troubleshooting utilizing engineering drawings, one-line diagrams, splice documentation, network architecture, customer standards, and project documentation.
• Conduct comprehensive root cause analysis to identify installation deficiencies, workmanship concerns, material issues, documentation discrepancies, equipment failures, and systemic network problems.
• Evaluate and interpret advanced fiber optic testing including:
  Optical Loss Test Sets (OLTS);
  Optical Time Domain Reflectometers (OTDR);
  Optical Power Meters (OPM);
  Visual Fault Locators (VFL);
  Digital Fiber Inspection Scopes;
  Loopback testing;
  Permanent Link testing;
  Channel validation;
  End-to-end circuit testing.
• Analyze OTDR traces to identify:
  Reflection events;
  Connector losses;
  Splice losses;
  Macro bends;
  Fiber breaks;
  Excessive attenuation;
  Installation defects;
  Network degradation.
• Interpret and validate customer-specific loss budgets including: ISP Permanent Link; OSP;
  Channel;
  Loopback;
  Customer-specific acceptance criteria.
• Analyze and interpret BERT results, Forward Error Correction (FEC), Bit Error Rate (BER), Signal-to-Noise Ratio (SNR), port statistics, and network performance indicators to support commissioning and customer acceptance.
• Verify network infrastructure readiness for customer activation through comprehensive validation of:
  Physical installation;
  Asset management;
  Documentation;
  Testing;
  Connectivity;
  Labeling;
  Equipment configuration readiness;
  Quality compliance.
• Review customer documentation and testing packages for completeness, accuracy, and compliance prior to turnover.
• Perform advanced remediation activities within documented authorization boundaries while ensuring all corrective actions are properly documented and validated.
• Coordinate technical troubleshooting efforts involving multiple technicians, specialists, trade partners, and customer representatives.
• Provide technical leadership, coaching, and mentoring to Hyperscale Network Specialist I and II personnel through formal and informal training, field demonstrations, and technical problem-solving.
• Assist Hyperscale Lead Technicians with technical planning, work sequencing, prioritization of audit activities, and resource allocation.
• Support customer walkdowns, quality audits, commissioning events, integrated systems testing, and turnover activities.
• Participate in customer coordination meetings to provide technical recommendations regarding network quality, testing, remediation strategies, and activation readiness.
• Identify recurring quality issues, installation trends, and opportunities for continuous improvement while recommending corrective actions to project leadership.
• Support development and implementation of standardized audit procedures, technical work instructions, quality initiatives, and best practices across projects.
• Maintain advanced proficiency utilizing customer software platforms including: FIM;
  Cable Guy; UTP;
  Customer ticketing platforms;
  Asset management systems;
  Network documentation systems;
  Quality reporting tools.
• Review testing documentation generated by Level I and II personnel for technical accuracy and completeness.
• Maintain calibration awareness and operational readiness of advanced testing equipment.
• Support customer acceptance by ensuring assigned work areas meet all contractual, quality, and technical requirements.
• Participate in ongoing professional development, manufacturer training, customer certification programs, and emerging technology initiatives.
• Perform additional duties as assigned in support of project objectives and customer requirements.
• Travel:
  The individual in this role should be able and willing to travel as required by E2 Optics.

Education

• High School Diploma or General Education Development (GED) required.
• OSHA 10 required.
• Completion of all required customer onboarding and project-specific training.
• Successful completion of customer qualification requirements and technical authorization programs.

Experience

• 4–6+ years of experience in structured…