QA​/QC Program Manager (Mission Critical Construction & Controls

QA/QC Program Manager (Mission Critical Construction & Controls)

Location: Columbus, OH (JSET Headquarters)
Work Arrangement: Full-Time, In-Office
Company: JSET Automated Technologies

JSET Automated Technologies is seeking an experienced QA/QC Program Manager to lead, develop, and continuously improve our company-wide Quality Assurance and Quality Control program.

This leadership role is responsible for ensuring that systems are installed correctly, configured properly, tested thoroughly, documented accurately, and delivered defect-free. The QA/QC Program Manager serves as JSET's quality authority, providing oversight across project planning, procurement, installation, commissioning, turnover, and closeout activities.

The ideal candidate combines technical expertise, operational discipline, and strong leadership skills to drive consistency, accountability, and quality execution across multiple projects and teams.

JSET Automated Technologies specializes in Building Automation Systems (BAS), Electrical Power Monitoring Systems (EPMS), industrial controls, and mission-critical infrastructure projects throughout North America.

Our customers rely on us to deliver highly complex systems that meet demanding performance, reliability, and commissioning requirements. As we continue to grow, we are investing in world-class quality systems, processes, and governance to ensure every project is executed to the highest standards.

• Own and maintain JSET's Quality Assurance and Quality Control program
• Develop, improve, and standardize quality processes across all projects
• Establish inspection standards, quality procedures, audit processes, and compliance requirements
• Drive continuous improvement initiatives focused on quality performance and project execution
• Ensure consistent application of quality standards throughout the project lifecycle

• Lead project quality reviews and readiness assessments
• Conduct quality audits and field inspections
• Monitor project compliance with quality requirements, contract specifications, approved submittals, and manufacturer standards
• Identify quality risks early and implement corrective actions
• Provide leadership visibility into quality performance and emerging project risks

• Verify installation quality for controls, low-voltage systems, networking infrastructure, control panels, and related equipment
• Ensure inspections are completed accurately and documented properly
• Validate installation workmanship, device configuration, cable management, labeling, testing, and documentation compliance
• Support project teams in achieving successful quality outcomes throughout execution

• Establish and enforce commissioning readiness requirements
• Verify systems are prepared for startup, testing, and turnover activities
• Review point-to-point testing, functional performance testing, integrated systems testing, and commissioning documentation
• Validate system performance before turnover to customers
• Serve as the gatekeeper for project quality readiness milestones

• Lead the Non-Conformance Report (NCR) process
• Manage defect identification, root cause analysis, corrective actions, and verification activities
• Track quality trends and recurring issues
• Drive initiatives that reduce rework and improve project performance
  
  Ensure corrective actions are implemented and sustained

• Oversee quality documentation requirements from project startup through closeout
• Verify turnover packages are complete, accurate, and compliant
• Review as-built documentation, testing records, commissioning reports, configuration settings, and quality deliverables
• Ensure documentation accurately reflects field installation conditions

• Train Project Managers, Superintendents, Field Technicians, and Project Teams on quality requirements and expectations
• Develop quality training programs, standards, and reference materials
• Promote company-wide adoption of consistent quality practices
• Build a culture of accountability, ownership, and continuous improvement

• Partner with Engineering, Procurement, Construction, Controls, Commissioning, and Operations teams
• Coordinate quality requirements throughout the project lifecycle
• Support alignment between project execution, quality expectations, commissioning requirements, and customer deliverables
• Serve as a key contributor to company-wide continuous improvement initiatives

• Bachelor's degree in Engineering, Construction Management, Quality Management, Industrial Technology, Electrical Engineering, Automation, or a related field, or equivalent industry experience
• 7+ years of experience in quality management, QA/QC leadership, commissioning, project delivery, controls, automation, or…