Lead, Quality Assurance

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Full Time Columbus, OH, US

The Lead, Quality Assurance is responsible for driving quality across all phases of the software development lifecycle. This role requires a strong blend of technical expertise, leadership, and communication skills to champion quality standards, lead testing initiatives, and ensure product release readiness. The ideal candidate is a strategic thinker and hands‑on practitioner who can balance innovation with process rigor.

Quality Leadership

• Drive the overall quality discipline across engineering teams
• Develop and enforce standards and procedures to determine product quality and release readiness
• Identify, track, and report on key quality KPIs to inform decision‑making and continuous improvement
• Perform and document thorough risk analyses throughout the development process
• Create robust, comprehensive test plans aligned with product and release goals
• Perform manual and automated testing, tracking and communicating progress and results to stakeholders
• Review user interfaces for consistency, usability, and functionality
• Maintain an effective test case bank by documenting, organizing, and regularly updating test cases

Tooling & Automation

• Lead the evaluation, implementation, and ongoing improvement of testing tools and technologies
• Establish and maintain the automated testing framework
• Develop and maintain automated tests to maximize coverage and efficiency
• Drive innovation to streamline and modernize overall testing processes

• Proven experience in software quality assurance, with demonstrated leadership or mentorship experience
• Strong knowledge of QA methodologies, tools, and best practices
• Hands‑on experience building and maintaining automated testing frameworks
• Excellent verbal and written communication skills, with the ability to present quality metrics clearly to technical and non‑technical audiences
• Strong analytical, problem‑solving, and logical reasoning abilities
• Ability to manage multiple priorities in a fast‑paced development environment