Service Desk QA Analyst — Elevate Participant
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-30
Listing for:
JPMorgan Chase & Co.
Full Time
position Listed on 2026-08-30
Job specializations:
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
JPMorgan
Chase Workplace Solutions in Columbus, OH seeks a Quality Assurance Specialist for the Service Desk to monitor calls and tickets, ensuring professional and accurate support for participants. You will help implement quality processes and improve knowledge materials.
The role focuses on maintaining high service standards, coordinating QA activities, and delivering KPI reporting to leadership. A background in call center QA and strong communication skills are essential.
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