Food Runner

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive
—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

The Food Runner/Expo is responsible for ensuring that food orders are delivered from the kitchen to guest tables promptly and accurately while maintaining high standards of food presentation and quality. This role acts as a crucial link between the kitchen and the dining room, ensuring smooth and efficient service.

Deliver food orders from the kitchen to guest tables swiftly and accurately.

• Act as a liaison between kitchen staff and servers, ensuring clear communication and efficient service.
• Inspect and ensure all food orders are accurate and meet presentation standards before being served.
• Communicate effectively with kitchen staff and servers to prioritize orders and manage ticket times.
• Assist with plating and garnishing of dishes as needed.
• Set up and stock stations with all necessary supplies.
• Maintain a clean and organized expo and service area throughout the shift.
• Address guest questions and concerns in a polite and efficient manner.
• Follow all health and safety regulations.
• Assist in bussing and resetting tables when needed.
• Handle any guest complaints or issues with food in a professional manner.
• Perform other duties as assigned by the manager.

• Open availability 5 days a week.
• Previous experience in a similar role preferred.
• Strong communication and organizational skills.
• Ability to work in a fast-paced environment.
• Ability to stand and walk for 8 hours.
• Ability to lift and carry heavy trays.
• Attention to detail and an eye for presentation.

• Excellent communication skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm under pressure.
• Team player with a positive attitude.
• Attention to detail and commitment to quality.

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.