Hill Server - PT

Position: The Hill Server - PT
WE LOVE OUR WORK.

* Provides prompt, friendly, and professional food and beverage service to guests while creating a welcoming and engaging dining experience.

* Takes accurate food and beverage orders, communicates effectively with bartenders and kitchen staff, and assists with beverage preparation and delivery.

* Processes guest transactions accurately using POS systems and handles cash, credit, and comp transactions in accordance with financial control procedures.

* Engages guests in friendly conversation, uses guest names when appropriate, and provides personalized service throughout the visit.

* Monitors guest alcohol consumption and intervene as necessary in accordance with responsible service guidelines.

* Promotes current property events, programs, and promotions and recognizes repeated or valued guests to ensure elevated service.

* Assists with setup and breakdown of dining areas and ensures tables are properly set and guest-ready according to venue standards.

* Maintains a clean, organized service station and assists with dining room cleanliness, including host stand and beverage areas, in accordance with health standards.

* Restocks dishes, utensils, beverage station supplies, and service items throughout the shift and at close of business.

* Ensures sanitation practices are followed, including timely replacement of sanitation buckets and silverware soak water per Department of Health standards.

* Performs additional job-related duties as assigned.

BRING US YOUR BEST.

* Must be at least 21 years of age.

* High school diploma or equivalent required.

* One to three months of related experience preferred; prior experience in a high-volume serving environment strongly preferred.

* Ability to read, write, speak, and understand English clearly.

* Excellent guest service, communication, and interpersonal skills.

* Ability to accurately count money and make change.

* Flexibility to work nights, weekends, holidays, and overtime as business needs require.

* Ability to work effectively in a fast-paced, crowded, and noisy environment with exposure to bright lights.

* Ability to respond to visual and verbal cues and work in confined spaces as needed.

* Physical ability to perform job duties with or without reasonable accommodation, including lifting, pushing, pulling, and carrying up to approximately 35 pounds and frequent bending, reaching, and standing.