Cashier Wahlburgers

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

• Interacts with guests and co‑workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, expediting, and accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area.
• Responsible for monitoring and replenishing all food products in the work area by stocking counters and displays in a neat, accurate, and timely fashion; ensures product rotation, quality, safe holding temperature, and proper storage under refrigeration with proper labeling and containers to minimize waste and spoilage.
• Ensures work area is neat, clean, and sanitized throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation.
• Partners with culinary team to work as a team and ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction.
• Maintains all equipment in proper fashion (ice cream machines, blenders, micros station, etc.).
• Accountable for meeting or exceeding all State and Company sanitation requirements (Serv Safe).
• Adheres to regulatory, safety, departmental and company policies.
• Supports safety and accident prevention programs (nonslip footwear, proper lifting).
• Performs all other related and compatible duties as assigned.
• Adheres to all gaming laws and regulations.
• Expedited and delivered food to guests.
• Pour draft, mixes alcohol shakes and serves bottles beer.
• Understands Wahlburgers culture and does whatever it takes to create a positive and memorable guest experience.
• Develops raving fans and loyal guests through memorable service that keeps them coming back.
• Answers the phones, greets guests for takeout, receives online orders.
• Makes food and drink recommendations to guests and answers all menu and service‑related questions.
• Follows company policy in handling guest allergies/intolerances, ensuring our guests receive “safe” meals.
• Properly rings in all items served to the guest.
• Handles guests' complaints by listening to their concerns, always informing a manager, and resolving issues to ensure overall guest satisfaction.
• Thanks guests as they leave and invite them to return to Wahlburgers again.
• Demonstrates a helpful, positive attitude at all times to guests and team members.
• Completes all assigned tasks and duties assigned by managers/supervisors.
• Follows proper cash out/check out procedures before leaving at the end of a shift.
• Assists fellow team members as needed to ensure our guests receive the highest standard in food, beverage, and hospitality.
• Retrieves cases of beer and liquor from refrigerator and carries them behind the bar to maintain sufficient levels of merchandise.
• Maintains dining room, wait area and cleans as needed, and…