Operations Associate

About the Team

Dash Mart is a local‑fulfillment center owned and operated by Door Dash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the Door Dash app, and our team members fulfill orders in a real, brick‑and‑mortar store for Dashers to deliver. We’re open early and close late – some sites even run 24/7!

Morning, Day, Evening, Weekend, Part‑Time.

As a Variable Schedule Operations Associate
, instead of a fixed weekly schedule, you largely pick up open shifts through our scheduling app. Shifts may open ahead of time or pop up at the last minute based on business needs. Schedules with available openings are posted weekly, and additional shifts may appear through shift swaps or peaks in demand.

You will be expected to work at least one shift every four weeks for a minimum of four hours each shift. Variable Schedule Operations Associates will be scheduled for one shift a month to help meet this requirement. This will also be a key time to review any relevant changes in processes and company‑provided tooling, and stay connected with the Site Leadership Team, including your supervisor.

Reliability and communication are key – when you pick up a shift, we count on you to show up on time and complete each shift, while meeting performance expectations.

You’ll start with Dash Mart onboarding and initial training (one shift) and complete one 4‑hour on‑the‑job training shift (must be completed within 14 days) to set you up for success, then you can begin choosing shifts based on business needs and your schedule.

• Picking and packing orders. Pick orders that come through the app, pack the order and hand it off to Dashers.
• Inventory and spoilage management. Stock receivables and manage inventory, including shelf life.
• Warehouse organization. Clean and organize the warehouse.
• Delight customers. Ensure substitutions are approved by the customer.

• Market‑competitive pay (10pm‑6am will receive a $2/hour premium during these hours)
• AM/PM/Overnight shifts available
• Opportunity for pay increases twice a year based on performance
• Paid time off (PTO) and sick leave
• Wellness/gym membership reimbursement (up to $75/month)
• Monthly Dash Pass subscription (including access to Lyft discounts for full‑time employees)
• Employee Assistance Program
• Career advancement opportunities

• You’re reliable, positive, and team‑oriented.
• You have experience in grocery, food service, or warehouse operations.
• You’re detail‑oriented and passionate about fresh food quality and safety.
• You can lift up to 50 lbs and work in refrigerated areas (with or without accommodation).
• You have a high school diploma or GED.
• You’re willing to complete a Food Handler’s Certification upon hire.

Base salary is localized according to employee work location. Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

$16—$16 USD

Door Dash offers a comprehensive benefits package to all regular employees including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws, medical, dental and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program.

Paid time off:
For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, paid sick time accrued at 1 hour for every 30 hours worked.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.

In keeping with our beliefs…