Store Manager in Training; MIT

Store Manager in Training (MIT)

Insomnia Cookies – 2209 N HIgh St, Columbus, OH 43201

• Starting pay up to $20.00 an hour
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
  
  Pet insurance for your furry loved ones
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

• Perform as Manager‑on‑Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2‑5 team members engaged in cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager’s absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Upsell and provide overall customer service excellence – ensuring all team members also upsell and deliver the best customer service.

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in‑person interviews of hourly support staff.
• Prior POS systems experience.
• Ability to utilize MS Office, Word, and our Applicant Tracking System.
• Ability to work a 4‑5 day work week and 1‑2 mid‑to‑late shifts throughout the latter part of the week (Thurs‑Sun).
• Legal age 18+ and legal eligibility to work in the United States.