North Face: Sales Associate - Cherry Creek Shopping Mall

Sales Associate

As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating best-in-class customer experience in the store. You will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience.

• Provide a high level of personalized customer engagement.
• Serve as a one‑stop resource for customers, providing relevant product, community, and activity‑based knowledge and recommendations.
• Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
• Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
• Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment.
• Assume cashier duties as needed.
• Assist in the execution of all Loss Prevention initiatives.
• Assist in the overall visual and operational maintenance of the store.

• Ability to genuinely and comfortably engage with a diverse group of customers.
• Customer service experience.
• Ability to collaborate, work as a team, and be adaptable in the workplace.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Excellent written and verbal communication skills.
• Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base.
• Attention to detail.
• Proficient computer skills including word processing, spreadsheets, and software programs.

• High School Diploma or GED.

• Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
• Standing required for entire work shift.
• Bend, lift, open and move product up to 50 pounds as needed.
• Use ladders for visual merchandising, light adjustments, and window banner placement.

As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates and allows them to bring their authentic selves to work every day.

All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at  VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.