Cashier, Crew Member

Job Description

Crew Member at Cold Stone Creamery & Wetzel's Pretzels – New Albany

We are excited to announce the grand opening of Cold Stone Creamery & Wetzel’s Pretzels! We are looking for energetic, friendly, and hardworking team members to join our opening crew.

Store Address: 5780 N Hamilton Rd, Suite F, Columbus, OH 43230 (New Albany)

Store

Hours:

9 AM to 10 PM daily

Store Training: 03/23 to 03/26

Store Opening Date: 03/27/2026

• Deliver exceptional customer service, preparing high‑quality products, and maintaining a clean and welcoming store environment; cross‑trained to work in both concepts.
• Customer Service:
  Greet and serve guests with enthusiasm and a positive attitude; take accurate food and dessert orders; handle cash, credit card, and POS transactions; answer customer questions about menu items and promotions.
• Food Preparation:
  Prepare and mix ice cream creations according to Cold Stone standards; roll, twist, bake, and finish pretzel products according to Wetzel’s standards; prepare smoothies, shakes, drinks, and dips; follow all food safety and sanitation guidelines.
• Cleanliness & Organization:
  Maintain clean counters, prep areas, and dining spaces; follow health department and company sanitation standards; restock ingredients, supplies, and packaging; assist with dishwashing and trash removal.
• Teamwork:
  Work efficiently in a fast‑paced environment; support team members during busy periods; communicate clearly with supervisors and coworkers.
• Opening & Closing Duties:
  Assist with daily setup and breakdown; complete cleaning and closing checklists; help maintain inventory and product quality.

• Positive attitude and strong customer service skills.
• Ability to stand for extended periods.
• Ability to lift up to 25 lbs.
• Flexible availability (including evenings, weekends, and holidays).
• No experience required – training provided.