Bookseller - PT

Location
: OH
- Columbus
- Polaris Fashion Center - 2354

Classification
:
Part-Time

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products.

Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

You’ll make a great Bookseller if you have what we term to be good "behaviors." Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations.

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store—including early mornings, late evenings, weekends, and most holidays.
• Be positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
• Support colleagues, showing kindness and helping others on the team.
• Always be cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Above all, enjoy being a bookseller!

• Use varied technology, including registers, computers, tablets, and other tools comfortably and efficiently.
• Develop strong merchandising skills to maintain the book presentation and cleanliness of the store.
• Develop effective visual merchandising skills to maintain the presentation in gifting, toys, and other product categories.
• Run a register competently to serve customers quickly and reliably.
• Support the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows.
• Find books and other products with ease and accuracy using your knowledge, colleagues, Book Master, and the available information tools.
• Support the café team willingly and effectively when needed.
• Understand loss prevention procedures and de‑escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store.

• Build book knowledge across fiction, non‑fiction, and children’s categories.
• Use this knowledge to maintain sections and present books attractively.
• Make effective book recommendations to customers throughout varied sections.
• Learn how to sell books in a positive, customer‑appreciated way, supporting key sales objectives such as Monthly Picks, Book of the Year, Memberships, pre‑orders, and others.
• Build knowledge in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and the Newsstand.
• Maintain all sections and backstock effectively, helping customers with their shopping.
• Support the success of key sales objectives, products, and new releases.

As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path—Senior Bookseller—where you will take on new challenges and gain further opportunities for growth.

Benefits for those scheduled to work less than 20 hours per week include Employee Discount, EAP, and Sick Pay. For those scheduled to work between 20 and 29.99 hours, benefits include Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, and 401(k) with Company Match. For those scheduled to work 30 hours or more, benefits include Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.

All benefits are in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.