Merchandise Associate - Ohio State Team Shop- Schottenstein Center
Listed on 2026-07-13
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Sales
Legends Global Merchandise
Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise (LGM) provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client's brand.
Different guests want different things, and we are here to build and provide a tailored retail experience.
Essential Functions
- Customer Service – Provide fun and professional environment for teammates and fans
- Proactively greet guests and assist all customers
- Uphold Legends standards and policies
- Sales – Accurately ring in sales and handle cash amounts in a timely manner on the Point of Sale terminal
- Ensure that you are educated on the products and services sold throughout the Stadium
- Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean and fully stocked for all events and set up prior to event
- Assist with stocking of merchandise
- Perform other duties as assigned by supervision
Qualifications
- All applicants must be at least 18 years of age
- High school diploma or equivalent. College degree preferred
- Energetic, self-motivated, warm, and friendly personality
- Must be collaborative and a team player
- Willingness and drive to exceed guest expectations
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Basic math skills; ability to accurately count change and balance bank
- Must be able to work in a fast paced and continuously changing environment
- Able to bend and squat and walk/stand for extended periods of time
- Ability to transport up to 30 lbs on a continuous basis
- Ability to work independently or in a team during set up and to get tasks done quickly
- Ability to communicate effectively with supervisor and guests
- Must be flexible to work all First Energy events including late nights, weekends, and holidays
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
Compensation
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Working Conditions
Location:
On Site
- Ohio State University Schottenstein Center Columbus, OH.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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