Specialty Beauty Advisor Wellness

OVERVIEW

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The Specialty Beauty Advisor –Wellness(SBA –Wellness) is responsible for maximizing sales in the wellness categoryby engaging guests todeterminetheir individual needs,assisting guests in the selection and purchase of merchandise, andmaintainingoverall store standards, including cleanliness and replenishment. Theyrepresenttheculture of Ulta Beauty to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards).

This position requires a passion for the beautyand wellnessindustry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

The SBA
-Wellness is a champion of Ulta Beauty’s mission, vision, and values, and shoulddemonstratethem skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

• Meet or exceedthe wellness categorysales and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
• Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
• Perform product demonstrations with guests across the wellness category
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering onsales goals for the wellness categoryand the store.
• Inform allguestsof current promotions, events, and services within the store.
• Take the initiative to stay informedregardingnew and existing products and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better service guests.
• Serve as the wellness subject matter expertfor store associates.
• Maintain prompt, regular attendance.

• Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
• Maintain strong relationships withwellnessbrand partners through participation in requiredtrainingsand the execution of in-store events and promotions.
• Collaborate with managers and associates throughout the store to help grow the business.
• Regularlyparticipatein ongoing training, including brand and category education, to enable continuous professional development and drivewellnesscategorysales performance.

• Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.
• Drive sales by keeping assigned work area replenished, signed, and faced, and ensuring testers are available andmaintainedin compliance with hygiene standards.
• Maintain outstanding store operational standards, including ensuring all merchandise, testers, and demonstration stations are set to company standard, andmaintainingcleanliness of thewellnesssectionand anyadditionalassigned area, including the salesfloor, restrooms,cashwrap, backroom, and break area.
• Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment for the wellness category.
• Protect company assets by following loss prevention best practices and providing exceptional…