Retail Backoffice Support

Who We Are At Diamond Cellar, we believe in more than fine jewelry and timepieces — we believe in creating experiences that last a lifetime. For over 78 years, we have been a trusted name in luxury, known for our unmatched craftsmanship, and prestigious brand partners including Patek Philippe, Rolex, and David Yurman. We pride ourselves on delivering unparalleled customer service.

Diamond Cellar is dedicated to our employees – we foster a supportive and fun working environment which has led to a loyal team of employees who have been with us for decades.

What will you do as Backoffice Support at Diamond Cellar?

To serve as a team member of the Administrative department and Sales business unit, assisting Management and Sales staff through administrative support by handling all types of customer transactions, gather information, create and maintain records, and assist customers when necessary.

Open incoming packages, record information, and route to appropriate personnel

Maintain Fed Ex and general mailing supplies

Keep supply cabinets, stock room organized and inventory of stock room adequate with the help of sales staff and leadership

Assist in the procurement of office supplies, refreshments, and janitorial supplies

Transfer and receive stock items to and from other locations

Weekly inventory scans

Process returned sales

Do all stock appraisals for customer purchases and complete them accurately and on a timely basis

Retag stock returned as well as when price changes take place

Prepare daily deposits

Send all End of Day reports and dockets to Accounting Department in Dublin Count down cash drawer as well as maintain change drawer

Assist Inventory with reconciliations, tagging, and general inventory duties

Perform other duties and take on other responsibilities as directed by your supervisor from time to time

What are we looking for in the Backoffice Support role?

Internal Customer service oriented

Attention to detail

Multi-tasking with ability to prioritize

Excellent organizational skills

Highest level of trust & confidentiality

Highest personal work standards

College degree desired

Why would you love working for Diamond Cellar?

Medical, Dental, Vision coverage – Medical coverage starts day one Short Term Disability & Long Term Disability coverage fully company paid Employee Discount Company paid life insurance
401(k) program with a company discretionary match

Paid Time Off Work-Life Balance – our stores are closed in the evenings and on Sunday Opportunity to work with the top brands in the luxury jewelry space

Be a part of a passionate, loyal, dedicated team

If you’re passionate about luxury and creating unforgettable experiences, apply today and become part of the Diamond Cellar family!

Diamond Cellar is an Equal Opportunity Employer.

All candidates must have the legal right to work in the United States.

Selected candidate must be willing to undergo a background check and drug screening.