Licensed Assistant Manager

The Assistant Manager leads in the Store Manager's absence or in support ofthe Store Manager and acts as a business owner within the marketplace and Lens Crafters organization. Represents Lens Crafters as the premier destination for all vision needs within the community and delivers key performance metrics.

MAJOR DUTIES & RESPONSIBILITIES
:
Customer Count, Comp Growth;
Increased Traffic;
Store Operating Profitability:
Continuity of Care, Exam Growth & Retention Goals;
Net Promoter Score;
Current year objectives.

Demonstrates understanding of retail business and the capability to transfer knowledge to superior sales and business results. Learns and understands the competition and market trends.

Supports store business plans to maximize sales and profit, leverages strengths, and addresses recovery opportunities.

Partners with the store manager to lead a team through strong knowledge and skills.

Provides training and guidance to team members.

Delivers clear and constructive feedback in a timely manner.

Informs the store manager of any situation that may require development or disciplinary action for others.

Supports recruiting, helps select high-caliber team members, and creates a talent pipeline.

Follows guidelines tostaff the store optimally.

Shows great pride in the store appearance and executes visual directives.

Strives to maintain positive working relationships with doctors.

Adheres to Company policies and procedures and ensures the team complies. Meets or exceeds all goals.

Anticipates problems before they occur: explores underlying reasons. and root cause; strives for long-term solutions to problems.

Performs and understands administrative duties.

Maintains a safe working environment for all.

Works a flexible schedule, including nights and weekends.

Under a current and valid state Opticianry license, performs the following:

Provides expertise and product knowledge on lens choices based on the patient's vision needs and doctor's prescription.

Adjusts and/or repairs eyewear.

Presents and dispenses eyewear, creating a lasting impression.

Performs accurate digital measurements.

BASIC QUALIFICATIONS:

High School. graduate or equivalent

Current and valid state opticianry license

One year(s) plus management/supervisory experience with direct reports

Knowledge of retail operations, processes and policies

Strong basic math skills

Familiarity with cash registers, computers, and calculators.

Must have a strong command of the English language for all written correspondence and oral communication.

Strong Communication and listening skills.

Demonstrated high-level selling skills.

Proven ability to problem-solve.

PREFERRED QUALIFICATIONS;

College degree or equivalent.

Previous experience in a leadership position within the retail and customer service industry.

Knowledge of basic optics.

Knowledge of current store merchandise.

State License (if applicable) and/or ABO Certification in non-licensed states.

Brand Quality, Fitting, and Adjusting Program.

The posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may be offered a competitive bonus and/or commission plan, which complement a first-class total rewards package, which varies by roleand each employee's total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Speak Up Hotline at  (be sure to provide your name, job r, and contact information so that we may follow up in a timely Manner) or email Employee .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social conditions, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy or maternity. leave, genetic information, or any other characteristics protected by law.

Native Americans in the US receive preference under Tribal Law.