Territory Service Sales Representative - Outbound

Mettler Toledo is seeking to hire an Outbound Territory Service Sales Representative responsible for selling service contracts via outbound call campaigns for our Columbus, Ohio location. Executing targeted and planned marketing campaigns, prospecting, and utilizing on-line meetings, telephone, e-mail, internet, and other available technologies. As a Territory Service Sales Representative your role will involve offering straightforward consultation, support, and solutions to prospective customers.

• Meet and exceed agreed upon objectives including but not limited to sales revenue, productivity, and quote conversion rate.
• In-depth knowledge of all internal applications related to service sales and marketing, including but not limited to SAP CRM.
• Manage incoming calls from customers related to our service solutions and activity follow‑ups.
• Qualify customers by assessing need, budget, and buying authority. Obtain basic qualifying information including time frame for purchase, decision maker(s), budget, influencing factors, and next step in the sales process.
• Effective nurturing through building relationships and conducting ongoing, informative dialogue that helps qualified prospects who are not yet sales ready.
• Move each opportunity/quote to the next step in the sales cycle at the appropriate time and ultimately close the sale for a new service contract.
• Manage all outbound calls, activities, and sales transactions in CRM daily.
• Provide centralized phone support for end users as needed.
• Work in coordination with field sales representatives as well as any service support team within the organization to obtain problem resolution and resolve customer issues.
• Other duties may be assigned.