Pet Insurance Sales Associate - Hilliard, OH

Position Overview

Fetch is a high‑growth Warburg Pincus portfolio company with an expanding team of over 350 pet‑loving employees. We are dedicated to helping pets live their healthiest and happiest lives through comprehensive insurance coverage designed with modern pet parents in mind. We support the animal shelter community and are committed to ensuring pets receive the best care possible.

The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible high‑quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care.

We are seeking a Pet Insurance Sales Associate to join our amazing team at the Columbus Humane in Hillard, OH. Successful candidates will be goal‑oriented, focused on converting opportunities into sales while delighting customers. You should have a passion for furry friends and want to help their human companions understand the value of protecting them with the most comprehensive pet insurance available.

You will have a customer‑first mindset, listening to the customer’s needs and working with them to create the best outcome.

• Represent Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in Hillard.
• Communicate competitive advantages of Fetch, demonstrating a deep understanding of Fetch and competitor pet health insurance products.
• Turn prospects into loyal clients, raving fans, and repeat customers.
• Accurately record prospect and customer information in Fetch CRM.
• Establish productive, professional relationships with key personnel at partner locations to assist in meeting performance objectives and partner expectations monthly.
• Proactively assess partner needs on an ongoing basis through onsite focus and follow‑up meetings.
• Collaborate with leadership to identify opportunities for new business.
• Communicate with peers via chat to identify challenges and successes.
• Virtually attend monthly company meetings or check‑ins as required.
• Manage expense budget and submit completed reports monthly.
• Manage all administrative tasks and responsibilities related to the partnership.
• Live up to Fetch’s commitment to continuously exceed customer expectations.

• Ability to structure your work week during peak hours a must (Friday‑Sunday) when it is most lucrative for the agent.
• Active Property & Casualty (P&C) license or willingness to obtain a P&C license within 30 days of employment (subject to state requirements).
• Proven self‑starter with 3‑5 years in an animal care role.
• Energized by being an industry pioneer.
• Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face).
• Familiar with animal health or animal welfare a plus, but not required.
• Ability to think and act independently within a fast‑paced sales cycle.
• Proven success in building relationships using a consultative, solution‑focused approach.
• Demonstrated customer service skills and the ability to understand Fetch’s customers’ needs.
• Must be willing to travel to various industry events as required.
• Excellent verbal, interpersonal and written communication skills.
• Excellent team player; proven ability to apply innovative ideas and critical thinking.

• Exhibits excellent business judgment.
• Sets the bar high for team standards.
• Is action and results‑oriented and self‑reliant.

• Base salary range: $55,000 – $100,000+ on a full‑time basis.
• Additional bonuses may be available.
• Position eligible for company bonus plans.

• Comprehensive medical, dental, and vision plan for you and your family.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available.
• Highly competitive 401(k) matching.
• Generous 20‑day PTO policy, with rollover options. Earn an additional day of PTO each year on your anniversary, for a maximum of 30 days.
• Paid company holidays (9), including 1 floating…