Account Manager - Forklift Division

Job Summary

This position is responsible for building relationships and partnering with customers in an assigned territory to provide solutions to their material handling equipment needs. The focus will be on selling industrial equipment.

Job Title: Account Manager

Department: Industrial Equipment

Supervisor: Director of Sales

• Develop and maintain annual sales plan. Present sales plan to supervisor and manage daily efforts toward plan.
• Regularly visit current customer sites to understand customers operations; identify opportunities where the company can add value; introduce products, services, and solutions.
• Find and develop new customer relationships by identifying business needs and growth plans, educating key decision makers, and recommending solutions to achieve business goals.
• Anticipate customer needs and proactively customize solutions to meet customer’s business objectives.
• Prepare quotes for the customer.
• Participate in weekly meetings to review call schedules and customer needs.
• Maintain accurate records of all customers.
• All other duties as assigned by supervisor.

• Bachelor's Degree in Business Administration or a related degree is preferred.
• 3 - 5 years of experience in a business-to-business sales position dealing with key decision makers.
• Maintain accurate account development records.
• Great interpersonal skills – Displays honesty, ethics, and integrity always.
• Competency in time and account management.
• Strong skills in prospecting, active listening, questioning, uncovering problems or client objectives, uncovering budget, understanding the prospect’s decision‑making process, proposal development and presentation, account retention, verbal‑telephone, and written communication.

• Travel to client sites throughout central Ohio and Hy‑Tek offices as required.
• Working in office, warehouse, and manufacturing facilities.
• Moving or traversing for an extended period.
• Possible exposure to noise levels exceeding recommended DBA levels.

Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job‑related duties as requested by their supervisor, subject to reasonable accommodations.