Account Manager - Financial Wellness Solutions - Corporate and Vertical

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. As an Account Manager within PNC’s Financial Wellness Solutions organization, you will be based in the Midwest Territory. This role is critical to long‑term client satisfaction, retention, and expansion.

You will work directly with clients to design, implement, and advance financial wellness programs that align with their organizational goals. Your responsibilities include delivering innovative solutions such as health and benefit accounts, student debt solutions, earned wage access, and other financial wellness offerings through a consultative approach. You will grow relationships with new clients while strengthening and expanding partnerships with existing clients, collaborating closely with client services teams and internal partners.

This role requires regular travel within the assigned territory.

• Develop and maintain long‑term client relationships; provide sales or consultative support and serve as liaison between clients and operational servicing units.
• Identify and develop new servicing opportunities with existing clients, leveraging industry knowledge to inform customers of appropriate products, rates, and other opportunities.
• Participate in negotiating servicing agreements and fees, and work with in‑house counsel and clients on contract negotiations; review agreements to ensure compliance with servicing guidelines.
• Analyze, assess, and document client requirements; forecast and track key account metrics; identify customization needs and work with service partners to implement them.
• Manage processes outlined in the contract; resolve challenges regarding implementation and production issues; serve as an escalation point for high‑severity requests or issues.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. Below are the key requirements:

• Education:
  
  Bachelor’s degree (or comparable combination of education, certification, and experience).
• Experience:
  
  3+ years of relevant or direct industry experience in account management or related fields.
• Preferred:
  Experience deepening and expanding client relationships within professional services, manufacturing, healthcare, wholesale, or general services sectors.
• Certifications:
  
  None required.
• Licenses:
  None required.

• Account Management
• Client Counseling
• Competitive Advantages
• Go‑to‑Market Strategies
• Influencing Skills
• Negotiation
• Relationship Building
• Sales Operations

• Account Management
• Customer Relationship Management Applications
• Customer Support Policies, Standards and Procedures
• Decision Making and Critical Thinking
• Effective Communications
• Flexibility and Adaptability
• Managing Multiple Priorities
• Negotiating
• Problem Management Process

Base Salary: $55,000.00 – $. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based on company, business, and/or individual performance.

PNC offers a comprehensive range of benefits, including medical, prescription drug coverage (with an HSA feature), dental and vision options; life insurance for employee and spouse/child; short & long‑term disability; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement; backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance; a robust wellness program with financial incentives; and paid time off—including maternity/parental leave, paid holidays, occasional absence days, vacation days, and years‑of‑service benefits.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to FDIA, SAFE Act, and FINRA requirements for certain roles.

If an accommodation is required to participate in the application process, please contact  or call  (say "Workday") for assistance. All information will be kept confidential and used only as needed to provide reasonable accommodations.

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