Beauty Advisor - MAC, Easton

Beauty Advisor - MAC, Easton - Full Time Job Overview

As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.

You’ll serve as both an educator and a beauty expert - offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role.

You’ll proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service — always with the goal of exceeding expectations and achieving sales goals.

By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.

• Begin each day energized and ready to make an impact: greet teammates, maintain a clean sales floor, review sales goals, learn new arrivals and promotions.
• On the floor, focus on the customer: offer a warm welcome, create friendly conversations, build relationships to bring customers back.
• Maintain a shoppable space: keep counter and floor organized, refresh signage and pricing, assist with merchandise moves as needed.
• Finish strong: share Loyalty program benefits, ensure customers have everything they need, end with a sincere thank‑you and use customer name.
• Support each other with honesty, care, and collaboration to better serve customers and communities.
• Strive for continuous improvement: achieve sales goals, learn from each other, and deliver individual and store results.

Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are typically scheduled 12‑24 hours per week. All schedules contain weekend shifts. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here ().

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Understand and communicate effectively with customers, co‑workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Deliver personalized beauty experiences by building relationships, uncovering needs, demonstrating product application, and educating on benefits and use of beauty products.
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
• Meet and surpass daily sales goals by delivering exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
• Have at least 1 year of customer service or selling experience.

• Talk, lift, constantly move, stand, and reach with arms and hands.
• Stand for at least two consecutive hours, lift at least 25 lbs, stoop, kneel, crouch, climb ladders, reach above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash register, and ability to process register transactions.

• Merchandise discounts.
• Performance‑based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Eligible for Sales Commission.

Macy's provides unique opportunities to be part of memorable moments in people's lives while offering a strong commitment to customers and employees.

Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.