Director, Customer Partner - State of Ohio

## Director, Customer Partner - State of Ohio Apply remote type:
Partially Remote locations:
Columbus, OH, USAtime type:
Full time posted on:
Posted Todayjob requisition :
R-63913
** Who We Are
** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
** The Role
** Are you ready to redefine what’s possible for Kyndryl’s most significant customers? In this high-impact leadership role, you are the strategic architect of the relationship. You don’t just manage accounts; you revolutionize them. By building deep, trusted connections with C-suite executives, you bring the full power of Kyndryl’s global expertise to the table to solve complex business challenges.
Join us at a unique time in our history where you can shape how our consulting practice operates today and evolves for the future.

** What you will do
** Drive Growth and Profitability
* Be a strategic mastermind:
Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
* Proactively expand scope:
Generate new opportunities and expand existing work into larger scopes and new capabilities.
* Maximize renewals:
Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish.
* Own the P&L:
Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance.

Build Strategic Connections
* Cultivate executive alliances:
Create, maintain, and develop deep connections with top-level decision-makers.
* Orchestrate the team:
Collaborate with sales team members to ensure a seamless management process from prospecting to closing.
* Partner for scale:
Build a strong go-to-market pipeline with partners to join forces and conquer new deals.
* Lead with industry expertise:
Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.

Deliver Excellence
* Deliver tailor-made solutions:
Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.
* Maintain a stellar reputation:
Go above and beyond to ensure account excellence and maintain total integrity in everything you do.
* Shape the future:
Use your creativity and expertise to transform the future of account management.
** Your Future at Kyndryl
** Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
** Who You Are
**** Required skills and experience
*** Must be able to be onsite at client as needed in Columbus, Ohio
* Minimum of 10+ years of experience managing sales process end-to-end
* Experience running account P&L $10M+
* Deep knowledge of business and technology trends and industry best practices
* Expertise in Government market - State, Local, Education (SLED)
* Experience managing sales process end-to-end
* Proven experience with revenue growth, cost, profitability, trends, and risks
* Open minded and empathetic approach in relationships with customers
* May be required to travel up to 25%
** Preferred skills and experience
*** Bachelor's degree or Master’s degree
* Sales experience in technical solutions
** Compensation
* * The compensation range for the position in the U.S. is $161,520 to $290,760based on a full-time schedule.  Your…