Board Sales Support Specialist

Board Sales Support Specialist

Würth Baer Supply Company is one of the nation's leading specialty wholesale distributors to the woodworking industry, offering an extensive inventory of decorative and functional hardware, board & panel products, woodworking machinery, surfacing materials, tools, and shop supplies. The company generates over $400M in annual revenue and operates 29 distribution locations across the Upper Midwest, Midwest, Ohio Valley, East, and Northeastern United States.

It is a wholly owned subsidiary of the Würth Group.

The Board Sales Support Specialist reports to the National Board and Panel Director and supports the Outside Sales team by providing timely, accurate assistance related to wood panel products.

Würth Baer Supply Company, 3740 Zane Trace Dr, Columbus, OH 43228 (Onsite Role)

Direct Hire. No Agencies. No Third Parties. No Contracts.

The Board Sales Support Specialist is responsible for supporting the Outside Sales team by providing timely, accurate, and reliable assistance related to wood panel products. The role serves as an internal resource for Territory Managers, Customer Service Representatives, Inventory Specialists, Sales Operations, and Purchasing to answer product questions, prepare quotes, coordinate special orders, and keep customer‑related activity moving quickly. The position must respond with urgency, help remove obstacles for the field sales team, and ensure that information is communicated clearly to the appropriate departments.

Where appropriate, the Specialist will assist with vendor ordering, follow up on vendor lead times, confirm product availability, and coordinate purchasing activity related to customer and sales team needs. The Specialist may also provide input on product mix, pricing, inventory levels, demand trends, and market feedback gathered through internal sales activity.

• Provide fast, accurate responses to Outside Sales team requests related to board products, pricing, availability, lead times, quotes, and special orders.
• Prepare and support price quotes for customers in coordination with Outside Sales and Customer Service.
• Assist Outside Sales with product information, order details, vendor updates, and follow‑up needed to support customer commitments.
• Coordinate with Customer Service, Inventory Specialists, Sales Operations, Purchasing, and Warehouse teams to ensure accurate order processing, consistent product availability, and complete, on‑time deliveries.
• Assist with vendor ordering where appropriate, including gathering required order details, confirming availability, following up on lead times, and communicating updates internally.
• Support special‑order activity by confirming specifications, pricing, vendor requirements, shipping details, and expected delivery timing.
• Help resolve internal questions or obstacles quickly so the Outside Sales team can remain focused on customer‑facing activity.
• Share relevant market feedback, product trends, demand changes, and inventory concerns with Sales and Purchasing leadership.
• Provide input on product mix, inventory levels, pricing considerations, and demand outlook based on sales team and customer needs.
• Maintain accurate communication and documentation to support clean handoffs between Sales, Customer Service, Purchasing, Inventory, and Operations.
• Uphold company standards related to pricing, profitability, customer service, and order accuracy.

• Strong knowledge of wood panel products, applications, specifications, and related vendor processes.
• Prior experience in sales support, customer service, purchasing, product support, or a related wood products role preferred.
• High sense of urgency with the ability to respond quickly and accurately to internal and external requests.
• Strong communication skills with the ability to clearly relay information between Outside Sales, Customer Service, Purchasing, Inventory, vendors, and Operations.
• Demonstrated ability to support customer and sales team needs through accurate quotes, product information, order follow‑up, and problem resolution.
• Working knowledge of factors influencing profitability,…