Customer Service - Self Storage Manager

Responsibilities

• Work independently at multiple locations, spending time both inside and outside.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent.
• Audit cash drawers and make bank deposits as part of daily business.
• Help keep customers current with payments and make reminder and collection calls when required.

• Ability to transport and lift items weighing up to 35 pounds.
• Walk in and around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors.
• Perform cleaning and daily maintenance tasks, such as sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.

• Successful candidates come from customer‑service‑centered sales environments such as retail, restaurant, fast food, or other service‑based companies.

• Employees must have a valid driver’s license and use their own vehicle to travel between different work locations and/or conduct other work‑related business.
• Mileage reimbursement is available.