Key Account Manager

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an ever changing world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit  I Linked In I Glassdoor I Facebook I You Tube Job  Description

Job Summary The Key Account Manager (KAM) is responsible for managing and developing the relationship with a strategic customer: P&G. This role involves defining account-specific strategies, driving sales growth, and ensuring a high level of customer satisfaction by delivering tailored solutions.

Key Responsibilities:

Account Management Act as the primary point of contact for key accounts within the assigned scope.

Build and maintain strong, long-lasting relationships with customer decision-makers and internal stakeholders.

Develop a deep understanding of customer needs and provide customized solutions to address them.

Sales & Strategy Develop and implement strategic account plans to achieve revenue and profitability targets.

Identify and capitalize on growth opportunities within existing accounts and scope, while actively seeking new business opportunities.

Monitor market trends and competitor activities to inform and adapt commercial strategies.

Collaboration & Coordination Work closely with internal teams, including R&D, Production, Logistics, Quality, and PLM, to meet customer expectations.

Coordinate cross-functional efforts internally and externally to ensure on-time delivery and compliance with quality standards.

Organize and lead customer meetings, involving relevant stakeholders from both organizations.

Coordinate and monitor project progress to ensure timely delivery and customer satisfaction.

Negotiation & Contracts Lead contract negotiations, pricing discussions, and the implementation of service agreements.

Ensure all agreements comply with company policies and customer requirements.

Reporting & Analysis Regularly monitor and analyse account performance metrics.

Prepare reports detailing sales data, market trends, and opportunities for improvement.

Functional Competencies Confident and driven Key Account Manager who is resilient, adaptable and embracing change. KAM that is motivated by achievement, growth, and social contact.

Growth Mindset Creating options

Building desire

Satisfying the customer

Managing and growing the customer

Negotiation and Influencing Interpersonal Savvy

Qualifications/Requirements:

Experience Minimum of 5-7 years of experience in working in a large scale B2B environment

Relevant industry experience in technical, sales and general management

Proven track record of successful sales growth and profitability

Experience with negotiations; strong influencing and persuasion skills

Knowledge

Technically adept

Possess a detailed knowledge of Amcor, the products, the industry and competitive market

Skills

Language:
English necessary, others useful and desired

Expected Travel Travel is estimated at +50%
Key Competencies Summary Strong relationship-building and customer management skills

Expertise in commercial strategy and negotiation

Excellent communication and interpersonal skills

Strong business acumen and understanding of market trends

Ability to manage multiple stakeholders and projects simultaneously

Cross-functional collaboration and teamwork

Analytical thinking, problem-solving, and data-driven decision-making

Adaptability and resilience in dynamic environments

Proficiency in CRM systems and Microsoft Office Suite Customer-focused mindset

Strong ability to adapt to diverse environments and interact effectively with various internal and external stakeholders#LI-VA1

Our Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

Our people are engaged and developing as part of a high-performing Amcor team

Our customers grow and prosper from Amcor’s quality, service, and innovation

Our investors benefit from Amcor’s consistent growth and superior returns

The environment is better off because of Amcor’s leadership and products

Equal Opportunity…