Business Development Representative

Business Development Specialist

Germain Automotive Partnership is a leading automotive dealership committed to delivering exceptional guest experiences. Our Business Development Center (BDC) team is the first point of contact for prospective customers, playing a key role in guiding them through their buying journey.

Position Overview:

We are seeking an enthusiastic, self-motivated BDC Agent to manage incoming leads, maintain customer communication, and schedule appointments for our sales team. This role is perfect for someone who thrives in a fast-paced, goal-oriented environment and enjoys creating meaningful customer interactions.

Key Responsibilities:

• Respond to internet leads, phone calls, and chats in a timely and professional manner
• Schedule appointments and follow up on missed opportunities
• Maintain detailed records of all communications and customer interactions
• Collaborate with the sales team to drive showroom traffic and sales
• Meet daily and weekly communication and appointment-setting targets
• Stay up to date on product knowledge and dealership promotions

Why Germain?

• Be at the heart of the guest experience, helping people navigate one of the biggest purchases of their lives.
• Join a team that values collaboration, energy, and results — your voice and ideas matter.
• Receive ongoing training, mentorship, and opportunities for growth, both in your role and your career.
• Work in a fast-paced, rewarding environment where your efforts directly impact success.
• Be part of a recognized, respected dealership network that prioritizes integrity, customer service, and team culture.
• Base salary: $26,000 annually
• Additional earnings:
  Tiered bonus/commission structure based on performance!

Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT!

Germain Automotive Partnership is proud to offer the following benefits for our employees:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Weekly Pay
• Parental Leave
• 401K
• Life Insurance
• Short and Long-term Disability Insurance
• Paid time off (Accrued after 90 days)
• Employee Discounts
• State of the art technology

• Basic MS Office knowledge; computer software and internet proficiency
• Strong communication skills via phone, email, and text
• Self-motivated, organized, and detail-oriented
• Ability to work in a fast-paced, team-oriented environment
• Previous experience in sales, customer service, or BDC preferred
• Certification in product knowledge is a plus
• Bilingualism is not required but can be very helpful.
• A valid driver's license is required.
• Ability to pass pre-employment testing to include background check, drug test and motor vehicle report is required.