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Enterprise Strategic Accounts CSM

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: United States Digital Space LLC
Full Time position
Listed on 2026-07-24
Job specializations:
  • Sales
    Account Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Strategic Accounts CSM: Growth & Renewals

Motive seeks a Strategic Accounts Customer Success Manager to serve our largest customers. You will guide implementations, ensure ongoing satisfaction, and drive upsells and renewals. You will build executive relationships, coordinate across teams, and scope adoption programs to maximize value and reduce churn.

In this role you will partner with product and services teams to meet client needs, manage adoption and renewal life cycles, and help the business scale with strategic customers.

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