Account Manager - Residential

Your Impact

The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers are responsible for achieving sales goals while anticipating trends in customer growth and delivering best-in-class customer service. This role is integral in the oversight, buildout, execution and on-going maintenance of strategic sales plans necessary to grow portfolios year over year.

In addition, Account Managers collaborate with cross‑functional team members to deliver profitable results and customer satisfaction.

• Build and develop relationships with local owners, managers, operators and service providers within the industry.
• Generate new business with various end users including on‑site staff as well as key decision makers at management companies, ownership groups and service providers.
• Plan, schedule, and lead daily meetings with customers in the assigned portfolio.
• Maintain accurate and up‑to‑date customer activities and opportunities using the company’s customer relationship tools.
• Utilize the full company value propositions, including selling tools, programs and fulfillment capabilities, to provide effective solutions to existing and prospective customers.
• Participate in all company‑directed training sessions, sales/business meetings, and company‑sponsored trade shows, conferences and conventions.
• Use company tools to analyze data, recognize trends and build the overall sales strategy to deliver desired results.
• Recognize and understand the competitive landscape within the assigned market(s) and share information with leadership and all applicable channels.
• Focus intentionally on the company’s core behaviors to deliver best‑in‑class customer service with utmost integrity.
• Apply a consultative selling strategy to understand customer needs and adopt a proactive selling approach during follow‑ups with assigned customers.
• Individual Contributor

• High School or GED
• 1–2 years experience in MRO sales or B2B sales

• Bachelor’s Degree or equivalent experience.

• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition‑Free Education
• 10‑week Maternity/Parental Leave
• 10% Associate Discount

For information about our benefit programs and eligibility, please visit

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

For more information, visit

Pay Range: $52,700.00 - $88,100.00 annually. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.