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Strategic Enterprise CS Leader — Multi-Location SaaS
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-05
Listing for:
Steer
Full Time
position Listed on 2026-08-05
Job specializations:
-
Sales
Customer Success Management, Account Manager
Job Description & How to Apply Below
Steer is seeking an Enterprise Customer Success Manager to own and grow relationships with the company's largest, most complex accounts. You will drive executive alignment, lead QBRs, and coordinate cross-functional initiatives to ensure retention and expansion.
You will shape the future of Enterprise CS, building playbooks and scalable support for top-tier customers. You are a strategic relationship builder with experience managing multi-location accounts, well-versed in retention metrics, and
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