Sales Development Representative

Our Mission

Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that's why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events.

At Swapcard, we believe in the power of meaningful connections. This belief fuels our commitment to pioneering modern solutions that empower organizers to create engaging event experiences. Guided by our commitment to excellence and collaboration, we aim to redefine the landscape of event technology, setting new standards for engagement, accessibility, and impact.

At Swapcard, diversity is at the core of our success. With 42 nationalities represented among our 180+ team members, we champion diversity as a catalyst for creativity, collaboration, and unparalleled innovation. We believe that by embracing a multitude of backgrounds, cultures, and viewpoints, we can truly understand and cater to the needs of our global community of event organizers and participants.

Our full remote opportunities empower our team to thrive, no matter where they are in the world, fostering a culture of flexibility and inclusion.

After hosting over 10,000 events, we are excited to embark on our next growth chapter, which includes building a top-tier outbound Sales Development Representative (SDR) team. In this role, you will be responsible for proactive outreach to a designated target account list and for effectively following up on leads generated from events, webinars, and content. Success will be measured on a monthly basis at both the top and middle of the sales funnel, focusing on the following metrics: the number of qualified discovery meetings booked, opportunities accepted, and new pipeline created.

• Multi-channel prospecting:
  Email, phone, Linked In actions (including video), voicemail drops, etc.
• Lead conversion:
  Respond to GTM campaign-sourced leads within 24h, run light discovery, and secure meetings.
• Qualification rigor:
  Ensure every booked meeting meets fit & intent criteria; protect AE calendar.
• Account research & hygiene:
  Enrich contacts, log intent signals, and maintain CRM accuracy.
• Leverage modern sales tech:
  Combine automation with judgment:
  Outreach sequences, ChatGPT/Claude for quick personalization, Avoma call summaries, Notion AI for note-sync.
• Experiment & document: A/B test subject lines, call openers, channel mix; contribute wins to the SDR playbook.
• Cross-functional feedback loop:
  Meet weekly with Sales and GTM & MOps teams; close the “lead-to-pipeline” data gap

• New pipeline created
• Opportunities accepted by AEs (MEDDICC/BANT)
• Qualified discovery meetings booked
• Meeting no-show rate
• Opportunity conversion (meeting -> OPP)
  First-response time to warm leads
• Data hygiene score (CRM completeness)

• 1-3 years of outbound SDR/BDR success in B2B SaaS.
• Demonstrated track record of ≥ meetings and $ pipeline targets per month.
• Perfect written & spoken English.
• Daily fluency with Salesforce plus at least one sales-engagement platform such as Outreach (Salesloft or similar acceptable).
• Familiarity with Hub Spot, Linked In Sales Navigator, and generative-AI tools (ChatGPT, Claude, Gemini).
• Curiosity, coachability, and data discipline.

Our thorough interview process aims to identify exceptional talent to advance our mission while offering you a chance to explore your career potential at Swapcard.

• Screening Interview with a recruiter from our people team
• A remote exercise to demonstrate and assess your skills
• Manager review with your future reporting manager
• Leadership review with one of our department leaders
• Reference check conducted by our people team
• Offer

• Curious: We ask questions, try new things and take risks. We learn from one another and see mistakes as opportunities to grow—what matters most is how we react and learn from them. We are curious about what something is and why something is. Innovation thrives…