Key Account Manager - Columbus, OH

Key Account Manager (KAM) — Columbus, OH (field-based)

Primary Responsibilities:

• Increase product access and sales by navigating the institutional formulary approval process and educating customers on appropriate product use.
• Secure product placement on appropriate account protocols and ensure products are in EMR systems.
• Develop relationships with local infusion sites, LTACHs, and home infusion companies.
• Create territory and account-level plans to grow utilization, formulary access, and expand the customer base.
• Maximize account performance by aligning solutions, messaging, and stakeholders to customer treatment goals.
• Establish and maintain relationships with customer opinion leaders and hospitals (physicians, medical staff, pharmacies).
• Plan and implement hospital-oriented education forums.
• Partner with hospital treatment committees to include products on appropriate disease-state protocols.
• Facilitate continuity of care by including products on discharge protocols/orders and aligning with reimbursement resources.
• Collaborate with Sales, Medical Affairs, National Accounts, Marketing, and Sales Administration on pull-through initiatives and formulary changes.

• Proven hospital-environment sales track record in the assigned territory.
• Recent acute care hospital or integrated sites of care sales experience.
• Ability to create alternate sites of care.
• Understanding of buy-and-bill market; successful new product/solution launch in a hospital/account setting.
• Self-starter; able to work independently and in a team under shifting priorities.
• Strong project management, prioritization, and multitasking.
• Ability to learn technical product knowledge.
• Willingness to provide proof of childhood immunizations, a negative TB test, and other credentialing requirements.

• Bachelor’s degree required.
• 7+ years related pharmaceutical sales/marketing/training experience.
• 3+ years in an account selling role in a hospital/account ecosystem.
• Valid driver’s license and clean driving record; travel as needed.
• Preferred:
  Buy/Bill and Home Infusion experience; acute care/infectious disease/hemodialysis hospital experience.