Senior Interior Design Specialist, Cabinetry & Home Renovation

Design Team Member

As a member of the Design team at Wayfair, you are more than a salesperson; you are a trusted design partner and a passionate home expert who helps customers discover the right products to bring their spaces to life. You create an engaging, inspiring in-store, virtual, and in-home design experience centered around our assortment, guiding customers through everything from furniture selections to full-room transformations with confidence and enthusiasm.

You combine a genuine passion for home design with strong interior design expertise, trend awareness, and a results-driven mindset to actively sell across categories. Whether helping a customer select the perfect color palette, build out a 3D room visualization, or execute a complete spatial overhaul, you focus on connecting their aesthetic and functional needs to the right solutions. Through thoughtful consultations and proactive selling, you turn inspiration into action—ensuring every custom design plan fits their space, style, and budget.

Wayfair’s retail business is in an exciting phase of growth, with new store openings and an evolving in-store experience that brings our digital-first brand to life. This role offers a unique opportunity to be part of building something new and shaping how customers shop for home in a physical and consultative environment. Our Specialists play a critical role in defining what great looks like as we scale, making this an ideal opportunity for those who are energized by selling, passionate about interior design, and motivated to grow in a dynamic, fast-paced setting.

• I genuinely enjoy being around customers and creating positive, memorable interactions. I bring energy to every design consultation and make clients feel welcome, comfortable, and excited to explore their home ideas.
• I help customers turn overwhelming home layout and styling decisions into clear, confident choices. I start by asking the right questions and truly listening, so I understand not just their preferred aesthetic, but how they actually live in their space.
• I simplify the complex, breaking down spatial restrictions, textile options, and color theory into practical, easy decisions. And if I don’t have an immediate answer regarding a product specification, I take ownership and find it quickly.
• I focus on what’s right for the customer, connecting products seamlessly across categories to create custom design solutions that feel complete, intentional, and curated. I am highly confident in asking for the sale on premium, high-consideration project plans.
• I stay hands-on and proactive from start to finish, utilizing every technical tool available to move projects forward. My goal is simple: every client leaves feeling confident, cared for, and inspired by their future home transformation.

• Lead with Connection:
  Build authentic relationships by greeting, listening, and leading design consultations that feel like natural conversations to understand each client's unique style, lifecycle needs, and project goals.
• Guide the Transformation:
  Support customers through the full design and shopping journey—from initial creative inspiration to final purchase—reducing friction and creating structural clarity.
• Always Be Designing (and Selling):
  Approach every design layout as an opportunity to drive business. Actively seek out leads, follow up on pipelines, build out comprehensive quotes, and confidently close the sale on shoppable project plans.
• Rapport Building & Follow-Through:
  Build deep trust that extends beyond a single transaction, serving as a long-term dedicated design partner across a customer's entire home timeline.

• Turn Vision Into Reality:
  Apply advanced knowledge of color theory, spatial planning, textiles, and trend-savvy styling to create stunning, functional spaces tailored to the customer.
• Inspire with Tech + Tools:
  Build out immersive 2D/3D room views, detailed mood boards, and professional presentations using specialized design software to help clients visualize their investments.
• Think in…