Solutions Engineer

Solutions Engineer

As a Solutions Engineer at FMX, you will make a significant impact on revenue growth by providing technical support to Account Executives and Account Managers during the FMX sales process, and by helping determine innovative solutions that add value to the product through problem-spotting during the sales cycle.

You'll be working in a fast-paced, high-energy, and collaborative environment, where you will aid interdepartmental communication by serving as a liaison between the product team and other areas within the company.

Responsibilities:

• Prepare and deliver technical presentations explaining products and services to customers and prospective customers
• Support Account Executives and Account Managers with technical demos involving unique workflows, third-party integrations, or other new challenges
• Partner with sales executives to plan and execute presentations for enterprise deals
• Participate in on-site demonstrations for enterprise accounts (10-20% Travel)
• Use innovative technology that can be demonstrated during the sales process to drive out additional problem spotting
• Attend and contribute to weekly and quarterly sales meetings and customer success meetings
• Develop trusted relationships with prospects, leveraging knowledge of their business requirements to understand the business needs driving changes to the product
• Attend and contribute to development daily standups and quarterly strategy sessions
• Collect and document competitive intelligence
• Effectively communicate client and prospect needs to the product team for future product enhancements
• Organize themes and trends stated by the prospects during the sales cycle and effectively communicate with the executive and product team