Virtual Member Services Associate
Listed on 2026-09-07
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Sales
Insurance Sales, Remote Sales
Position Overview
AO Globe Life is looking for a Virtual Member Services Associate to support individuals, families, labor union members, credit union members, and association members as they explore insurance options. You will meet with clients virtually, help identify their needs, and provide clear education about life, supplemental health, and accident insurance.
This remote role offers a supportive environment with warm leads, training, coaching, and the opportunity to grow professionally.
Responsibilities
Connect with members and prospective clients through company-provided warm leads
Schedule and conduct virtual appointments
Complete client-focused needs assessments
Explain life, accident, and supplemental health insurance options
Help clients understand coverage choices and available benefits
Provide responsive follow-up and client support
Maintain organized client records and documentation
Participate in training, coaching, and team meetings
What We Offer
100% remote role
Warm leads supplied by the company
Weekly compensation
Unlimited earning potential
Medical insurance premium reimbursement
Comprehensive online training
Daily coaching and mentorship
Performance incentive opportunities
No overhead expenses
Union representation through OPEIU Local 277
Career growth opportunity with a stable organization serving members for 70 years
Qualifications
Excellent verbal, written, and listening skills
Strong interpersonal and customer-service abilities
Detail-oriented and dependable
Comfortable with computer systems and virtual meeting tools
Self-motivated and coachable
Able to work independently while collaborating with a team
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