Clinical Research Systems Specialist

Job Description Summary

Provides compliance overview and troubleshooting for clinical research management system support on multiple platforms including OnCore, eRegulatory/eConsent, Smartsheets, and Research EPIC application support, administration and training. Serves as a liaison between the Clinical Research team and the Information Services team.

• Understands and provides recommendations for application set up to align with organizational goals; responsible for coordinating details about current state along with organizational goals to inform future state design.
• Collaborates with clinical research management system end users, technical support, key stakeholders and organizational leadership to ensure institutional goals are met.
• Responsible for testing and providing feedback about test results to steering committee.
• Manages compliance aspects to ensure accurate billing activities for Clinical Research.
• Responsible for the development, implementation, and management of overall systems compliance plan. Tracks projects to ensure compliance within system standards.
• Participates in data migration-related activities.
• Develops and implements training for clinical research management system end users; provides ongoing support to end users including report writing, status updates and data support.
• Identifies requirements and develops reports to meet organizational reporting needs.
• Works with internal resources, Advarra or EPIC, where appropriate, to ensure issues are resolved in a timely manner including but not limited to departmental reports, IRB integrations and data reports.
• Coordinates the evaluation of upgrades on the test environment and provides feedback to appropriate leaders regarding impact of upgrades.
• Articulates to functional area experts the upgrades that may impact current workflow, policies, and procedures.
• Develops and uses checklists to ensure that information goes out error‑free.

• Bachelor’s Degree, or equivalent experience, required.
• Master’s Degree, preferred.

• Accountability in task ownership and solution‑oriented work approach; goal oriented.
• Ability to work independently using initiative and good judgment.
• Working knowledge in the use of information technology.
• Experience identifying and implementing process improvements.
• Strong organizational skills including attention to detail and multi‑tasking.
• Exceptional interpersonal skills; ability to work within diverse teams.
• Ability to filter information, discern importance and initiate plan for project completion.
• Excellent verbal and written communication skills.
• Detail‑oriented with ability to adapt to a variety of situations.

• Two years of clinical research experience, or equivalent work experience, preferred.
• One year of experience with Research EPIC, OnCore, or similar clinical research management system, preferred.

OCCASIONALLY:
Color vision, Depth perception, Lifting / Carrying: 0‑10 lbs, Peripheral vision, Pushing / Pulling: 0‑25 lbs, Seeing – Far/near.

FREQUENTLY:
Bend/twist, Climb stairs/ladder, Cold Temperatures, Reaching above shoulder, Squat/kneel, Standing, Walking.

CONTINUOUSLY:
Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Sitting.

EOE M/F/Disability/Vet