Security Officer; Re-Entry Specialist

About Us

Ohio Support Services (OSS) is a regionally recognized contract security service firm that provides the highest levels of customized security programs to corporate headquarters, industrial and distribution centers, multi-tenant properties, medical centers, Special Improvement Districts, and educational institutions. Since its founding in 1978 OSS has set the standard for the industry: designing and implementing superior, comprehensive, and cost-effective security programs.

1st, 2nd, and 3rd shifts available.

• Oversee all individuals entering and exiting the facility
• Monitoring client whereabouts at all times to provide for the safety and security of the facility and the community.
• Engage with clients on a consistent basis.
• Utilize cognitive behavioral techniques in order to foster and promote health decision making and positive interpersonal skills.
• Facilitate client structured activities as needed.
• Maintain mandatory staffing levels by working overtime and filling in for absent workers as needed for a 24/7/365 operation.
• Patrol the interior/exterior of the property on foot at regular and random intervals. (Minimum 4 hours per shift).
• Respond to emergencies, including medical, fire and weather-related emergencies as well as assaults, thefts and disputes between people.
• Render First aid and/or C.P.R. assistance to the extent of the officer’s training.
• Monitor fire and other life safety equipment located in the control center.
• Remain awake, alert and attentive while on duty.
• Monitor closed circuit television. Looking for suspicious and/or theft activity, horseplay, smoke/fire, etc.
• Monitor weather radio to alert management when weather threatens the facility.
• Control/limit access to the facility at entry points.
• Instruct visitors to sign in and issue them an identification badge, as appropriate.
• Answer, screen and route phone calls to the appropriate parties.
• Issue and account for keys assigned to the security department, if required.
• Be able to make building announcements using public address system during emergencies.
• Be courteous, polite and professional in dealing with our customers, and their employees, visitors and vendors.
• Follow and enforce client and company rules and regulations in a firm but courteous manner.
• Perform other security related duties as assigned.

• Neat and well-groomed appearance.
• Provide a high level of courtesy and customer service.
• Commitment to safety at all times.
• Excellent customer service skills (e.g., courtesy, patience, understanding, etc.).
• Good computer skills, including the following: able to use a keyboard to correctly input information accurately and efficiently into software programs; able to navigate various software applications and the internet/intranet; able to write and send emails; able to restart/reboot computers and printers; possess a reasonable general working knowledge of computers.
• Previous Policing or Corrections experience (Preferred).
• Excellent English written and oral communication skills, including the proper use of grammar, punctuation and spelling.
• Able to collapse revolving doors and assist with evacuation.
• Able to operate Fire Panel to include acknowledging alarms, silence alarms, re-setting pane, bypassing floors and disarming individual points.
• Able to follow verbal and written directions from client personnel and OSS Supervisory/Management personnel.
• Have the ability learn to work with computer alarm monitoring systems.
• Be able to work outside in a variety of weather conditions.
• Able to walk, sit or stand for up to 8 hours at a time.
• Able to climb stairs and ladders.
• Must embody vigilance, diligence, and integrity.
• Able to work in a fast‑paced environment and handle multiple simultaneous tasks/priorities alone. For example: handling access control, phone calls and alarm situations at the same time.
• Selected candidates must submit a Federal Bureau of Prisons (BOP) background check.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K, plus matching
• Vacation