Event Security Guard - Part-Time

Nationwide Arena, home to the NHL Columbus Blue Jackets, is a 20,000+ seat venue located in the heart of the booming Arena District in Columbus, Ohio. Welcoming over one million Guests through over 100 events annually, Nationwide Arena has hosted a variety of events including the NHL All-Star Game and Entry Draft, NCAA Tournament and National Championship games, the U.S. Figure Skating Championships, Monster Truck exhibitions, Rodeos, and many more in addition to its hallmark Columbus Blue Jackets games and lively concert schedule.

The Security Department is seeking Part-Time Security Guards. As a member of the Security Department, you'll enjoy perks such as behind-the-scenes looks into the production of Columbus Blue Jackets games, concerts, and special events. Ticket offers, merchandise giveaways, and Staff party invitations are amongst other great benefits to joining our Team.

Are you an enthusiastic, motivated, and energetic individual looking to work in a fun, team-oriented, and fast-paced environment? We'd love to hear from you!

Summary

The Part-Time Security Guard provides key support to Columbus Blue Jackets games and concerts. They are responsible for ensuring a safe and secure environment at Nationwide Arena for Guests, Partners, and Employees by assisting with the screening of all Guests and bags, enforcing access control, securing the concert stage/floor and hockey benches, monitoring event activities, and patrolling assigned areas.

This is a Part-Time position covering up to (30) hours and (5) days per week. Shifts on event days range 5-12 hours with an emphasis on late afternoon and evening availability. A minimum of half of all scheduled arena events each month must be worked to maintain employment status. Hours and days worked may vary based on venue need at the discretion of the Director of Security & Emergency Services.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Ensure the safety, security, and positive experience for our Guests, Employees, Contractors, and Event Staff at Nationwide Arena.
• Provide essential security support to secure entrances, stairwells, concert stages, hockey benches, or non-public areas.
• Prevent unauthorized personnel from entering restricted aeras.
• Greet Guests upon their arrival to the arena and say farewell as they depart.
• Retain an extensive knowledge of Nationwide Arena permitted and prohibited items.
• Assist with Ingress/Egress crowd management and line control for events.
• Conduct security screening of Guests, Employees, Contractors, and Event Staff utilizing frictionless screening technology, handheld metal detection wands, and bag searching techniques.
• Understand and implement credentialing system, identifying various s and what access level(s) they are granted.
• Assist Guests with locating specific areas in the arena which include, but are not limited to, restrooms, first-aid stations, elevators, concessions, and merchandise areas.
• Attend pre-event briefings to obtain event-specific details.
• Assist with emergency procedures including evacuations. Ensure the safe and efficient evacuation of the facility.
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Track event activity in Security, document all incidents, and report information to Management, as necessary.
• Prevent unauthorized personnel from entering restricted areas, answer alarms, and investigate disturbances.
• Monitor assigned areas during events to ensure Guest safety and compliance with building and event policy.
• Work in an environment which always requires alertness, ensuring a safe environment is maintained.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 2 years of customer service and/or Guest-facing experience required.
• Minimum of 2 years of related experience and/or training in safety and security, or…