Armed Security Officer

Who We Are

Ohio Support Services (OSS) is a regionally recognized contract security service firm that provides the highest levels of customized security programs to corporate headquarters, industrial and distribution centers, multi-tenant properties, medical centers, Special Improvement Districts, and educational institutions. Since its founding in 1978 OSS has set the standard for the industry, designing and implementing superior, comprehensive, and cost-effective security programs.

The Armed Security Officer is responsible for maintaining a safe and secure environment by protecting people, property, and assets across assigned client sites. This role requires a highly trained professional who can respond effectively to emergencies, enforce security protocols, and provide armed protection when necessary. The ideal candidate demonstrates strong judgment, situational awareness, and a commitment to de-escalation while delivering exceptional customer service.

Armed Security Officers play a critical role in upholding OSS’s standards of safety, professionalism, and integrity.

• Provide a highly visible armed security presence to deter and prevent criminal activity, safety hazards, and policy violations.
• Patrol assigned areas on foot or in a vehicle to ensure the security of personnel, property, and assets.
• Monitor access control points and verify identification to regulate entry and exit of visitors, employees, and vendors.
• Respond promptly and appropriately to emergencies, alarms, incidents, and calls for service, including medical situations, disturbances, and security breaches.
• Enforce site-specific policies, procedures, and post orders while maintaining professionalism and sound judgment.
• De-escalate conflicts using trained communication techniques and apply appropriate use of force only when necessary and in accordance with company policy and legal guidelines.
• Prepare clear, accurate, and timely incident reports, logs, and documentation using company systems.
• Coordinate with local law enforcement, emergency responders, and management as needed during incidents or investigations.
• Deliver exceptional customer service by assisting visitors, answering questions, and maintaining a professional demeanor at all times.
• Maintain readiness and accountability of assigned equipment, including firearms and protective gear, in compliance with all regulations.
• Participate in ongoing training, drills, and certifications to remain compliant with company standards and state requirements.
• Perform other duties as assigned to support the overall security program and client needs.

• Have or obtain the Ohio Police Officer Training Academy (OPOTA) Certificate
• Have law enforcement, U.S. military police experience or 5 years armed corporate officer experience.
• Be registered with the Ohio Department of Homeland Security;
  Private Investigator and Security Guard (PISGS) division.
• Protect specified individuals as identified from attacks or unwanted interactions.
• Respond immediately to threats or emergencies.
• Maintain required training to carry a firearm while working.
• Maintain training in deescalation and conflict resolution methods.
• Neat and well-groomed appearance.
• Provide a high level of courtesy and customer service.
• Commitment to safety at all times.
• Excellent customer service skills (e.g., courtesy, patience, understanding, etc.).
• Good computer skills, including the following: able to use a keyboard to correctly input information accurately and efficiently into software programs; able to navigate various software applications and the internet/intranet; able to write and send emails; able to restart/reboot computers and printers; possess a reasonable general working knowledge of computers.
• Effectively speak and write the English language.
• Excellent written and oral communication skills, including the proper use of grammar, punctuation and spelling.
• Work overtime as operational needs require.
• Embody vigilance, diligence, and integrity.
• Authorized to work in the US – We Use Everify.

• Medical Insurance
• Dental Insurance
• Visio…