Manager - Asset Protection - Sun Center Rack

Manager of Asset Protection

Overview:
The Manager of Asset Protection (AP) is responsible for supervision of AP teams in the store they support. This includes recruiting, development, performance oversight, and budgeting. The Manager executes the company shrinkage reduction strategy within their store/building and ensures the safety and security of employees, theft prevention, and alignment with company values and business strategy.

• Lead by example and execute the organizational strategy set by the AP Division.
• Develop strong relationships within the store, including Store Manager, Service Experience, Inventory Accuracy, and Human Resources.
• Act as owner of building security and safety, educating the store on emergency preparedness and assisting employees in safety incidents.
• Monitor and communicate all reports to ensure that AP incidents and cases are reported and documented properly.
• Leverage data to identify trends to mitigate internal and external theft.
• Lead execution of company shrink program and directives, including shrink reduction plans and detection of theft and dishonesty.
• Hire and develop talent to support internal and external investigations, auditing, shortage reduction programs, AP awareness programs, and system controls.
• Be data-driven, using reporting to identify risks and mitigate issues that reduce loss and maximize profitability.

• Proven success in investigative, asset protection, and security procedures and prior AP leadership experience.
• Comprehensive understanding of exception-based reporting tools and case management software.
• Ability to develop and maintain productive relationships with other employees and leaders.
• Strong communication skills — clear, professional with co-workers and customers.
• Strong decision‑making and problem‑solving skills in high‑stress situations.
• Strong written communication skills.
• Strong organizational, delegation, and follow‑through skills.
• Ability to manage competing priorities in a fast‑paced environment.
• Computer proficiency, including use of monitoring and surveillance technologies.
• High level of ownership, accountability, and initiative.
• Ability to work a flexible schedule based on department and store needs.

$51,500.00 – $83,500.00 annual.

• Medical/Vision, Dental, Retirement and Paid Time Away.
• Life Insurance and Disability.
• Merchandise Discount.
• EAP Resources.
• Eligibility for performance‑based incentives/bonuses.
• 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more (subject to eligibility requirements).

For Los Angeles or San Francisco applicants:
Nordstrom conducts background checks after conditional offers and considers qualified applicants with criminal histories in accordance with legal requirements per Los Angeles municipal Code 189.04 and the San Francisco Fair Chance Ordinance.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location (). For additional state and location‑specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.