Security Officer, Rover

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Full Time Protective Service Columbus, OH, US

Job Title: Security Officer, Rover (40 hrs./Non-Exempt/Full-time) - 4 openings
Home Locations: Barnett, Hilltop, and Parsons Branches
Note:
These positions are intended to provide coverage at all locations.

Starting Pay Range: $19.20 – $20.20 hourly (commensurate with experience)

Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy

Our Commitment to Diversity

Open to all doesn’t just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that’s how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.

• A robust benefits package that supports your physical, mental, and financial well-being.
• Comprehensive medical, dental, and vision plans to meet your healthcare needs.
• A qualified employer for Public Service Loan Forgiveness
  .
• Access to mental health resources and employee assistance programs for your peace of mind.
• Generous paid time off and leave options to balance your work and personal life.
• Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
• A variety of voluntary and supplemental insurance plans to complement your lifestyle.

Provides flexible security coverage at various library branches based on operational needs, staffing requirements, and emergency response situations. Ensures an orderly, safe, and secure environment for customers and staff; addresses disruptive or offensive behavior, unsafe conditions and minimizes theft of library property. Ensures a positive customer experience.

Position Schedules:

• Thursday - 9am-6pm
• Alternating Friday/Saturday - 9am-6pm
• 1 in 5 Sundays: 1pm-5pm
• Thursday - 11am-8pm
• Alternating Friday/Saturday - 9am-6pm
• 1 in 5 Sundays: 1pm-5pm

Parsons:

• Monday - 9am-6pm
• Tuesday-Thursday - 11am-8pm
• Alternating Friday/Saturday - 9am-6pm
• 1 in 5 Sundays: 1pm-5pm

What You’ll Do:

• Reports to assigned branch based on daily operational and staffing needs, which may differ from designated home location.
• Patrols buildings and grounds at regular intervals and appropriately handles observed irregularities or problems. Prevents theft of Library property and follows all issued post orders.
• Uses non-violent crisis intervention and de-escalation techniques to diplomatically confront people engagedindisruptive,offensiveorinappropriatebehavior;suspendsfrompropertyasnecessary.
• Ensures a positive customer experience by greeting customers, answering directional questions and participating in organization-wide initiatives/special events.
• Responds to, investigates, and reports any safety hazard, security incident, parking enforcement or emergency, including reviewing CCTV footage asneeded.
• Ensures that the building is secure at closing and that all staff and customers depart safely. Completes issued closing checklist daily.
• Maintainsaprofessionalappearancebykeepinguniformingoodconditionandpromptlyreporting uniform needs to Security management.
• Carries all necessary equipment in working order while on duty and promptly reports equipment needs to Security management.
• Collaborates with law enforcement on public safety issues. Files police reports and appears in court asneeded.
• Assists in emergency response drills and other training throughout theyear.
• Assists with testing and validation of security equipment (lockdown buttons, alarm panels, panic buttons, security cameras, etc.) asneeded.
• Assists physically challenged customers entering…