Appliance and Refrigeration Repair Technician

Overview

Appliance and Refrigeration Repair Technician

You like solving problems, fixing things, helping others, and being on the move. You diagnose problems and figure out solutions, enjoy getting appliances working again, help homeowners, and are welcomed into customers’ homes daily.

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions
• You like fixing things – Getting things working again is a satisfying outcome
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting the weight off the shoulders of grateful homeowners
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day

• Great hourly rates – $18 - $30 / hourly base rate, depending on experience, certification and location
• Benefits – Comprehensive medical, dental, and vision benefits with an employer-paid health care subsidy for dependent tier medical plan enrollment; eligible employees may receive up to $4,000 annually towards dependent tier health coverage, prorated through the plan year
• 401k match – Employer match on before-tax contributions, 100% on the first 3% of salary
• Additional earnings – Performance bonuses & sales incentives throughout the year
• Year-round work – Large product range and cross-training keep technicians busy year round
• Expert training – Best in class training program;
  Sears Technical Institute has trained tens of thousands of repair techs
• Peer mentoring – Onboarding buddy and mentor to help you grow
• Career advancement – Many ways to advance and cross-train; average tenure >12 years
• Tools Provided – Company vehicle, uniforms, specialty tools, mobile phone & industry-leading app

• Job responsibilities:
  
  Drive to multiple customer homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently
• Performs other duties as assigned

• High school diploma or general education degree
• EPA Type I or EPA Universal certification
• Mechanical knowledge and aptitude, including use of testing & repair tools
• Experience repairing and diagnosing a variety of home appliances preferred
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Successfully pass a background & drug screen
• Valid driver’s license for the state(s) in which you work
• Ability to travel up to 100%
• Ability to work variable and flexible hours, including required overtime
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
• Excellent communication skills, both verbal and written;
  Ability to read, write, and speak English
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
• Ability to occasionally reach above shoulder
• Ability to drive automatic transmission vehicle

Other

• Years
  
  Experience:
  
  1 - 2 Years Experience
• Travel Requirements:
  Road Warrior (75% or more)
• Country:
  United States
• Work-In City:
  Cincinnati
• Work-In State: OH
• Work-In Postal Code: 45213
• Business:
  Sears Home Services - In Home
• Job Function:
  Repair/Installation
• Employment Category:
  Regular, Full-time
• Compensation Range: N/A
• Additional Compensation Explanation: N/A
• EEO/EOE Footer:
  Equal Opportunity Employer / Disability / Vet.
• Posting Tags: #Repair Technician
• Company Brand:
  Sears Home Services
• Location City:
  Columbus