Appliance & Refrigeration Repair Tech

Job Description

Appliance and Refrigeration Repair Technician

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

• Great hourly rates – $18–$30 per hour base rate, depending on experience, certification and location.
• Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer‑paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Eligible employees may receive up to $4,000 annually toward the cost of their dependent tier health coverage.
• 401(k) match – Opportunity to contribute to a 401(k) plan, with a 100% match on the first 3% of salary.
• More ways to earn – Technicians have the opportunity to earn performance bonuses & sales incentives throughout the year.
• Year‑round work – With Sears’ large scale and wide product range, Sears cross‑trains techs and keeps them busy year‑round.
• Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Many ways to advance and cross‑train to keep growing your career. Our average tenure is >12 years!
• Tools Provided – Sears provides a company vehicle, uniforms, specialty tools, a mobile phone & an industry‑leading app that eliminates paperwork and provides technical support.

• Drive to multiple customers' homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances include refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver an excellent customer experience that exceeds expectations consistently.
• Provide customers with value‑added solutions that help make their home cleaner, more comfortable & protected.
• Keep the company truck well‑maintained & organized, and help manage parts efficiently.
• Perform other duties as assigned.

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including the use of testing & repair tools.
• Experience repairing and diagnosing a variety of home appliances preferred.
• Ability to follow directions and processes for quality workmanship.
• Ability to use a smartphone, including for part ordering.
• Successfully pass a background & drug screen.
• Valid driver’s license for the state(s) in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written technical text to answer questions, solve problems, and complete job tasks.
• Excellent communication skills, both verbal & written; ability to read, write, and speak English.
• Ability to frequently lift, carry, push, or pull up to 20 lbs (frequently up to 50 lbs; occasionally up to 100 lbs).
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder height.
• Ability to drive an automatic transmission vehicle.

Years of

Experience:

1–2 Years

Travel Requirements:
Road Warrior (75% or more)

Country:
United States

Work-in City:
Dayton

Work-in State: OH

Work-in Postal Code: 45424

Business:
Sears Home Services – In Home

Job Function:
Repair/Installation

Employment Category:
Regular, Full-time

Hourly rate: $18–$30 per hour (base)

Additional compensation: performance bonuses & sales incentives.

• Medical, dental, vision benefits; $4,000 annual subsidy for dependent plans.
• 401(k) match: 100% on the first 3% of salary contributed.
• Tools provided: company vehicle, uniforms, specialty tools, mobile phone & industry‑leading app.

Equal Opportunity Employer / Disability / Vet.