Appliance and Refrigeration Repair Technician

Job Title

Appliance and Refrigeration Repair Technician

• You like solving problems – each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – getting things working again is a satisfying outcome.
• You like helping others – you’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – you’re on the road and welcomed into customers’ homes every day.

• Great hourly rates – $18–$30 per hour depending on experience, certification, and location.
• Benefits – comprehensive medical, dental, and vision coverage plus an employer‑paid health‑care subsidy up to $4,000 per dependent tier plan per year.
• 401(k) match – 100% match on the first 3% of salary, plus performance bonuses and sales incentives.
• Year‑round work – cross‑training keeps technicians busy throughout the year.
• Expert training – best‑in‑class program; tens of thousands of repair technicians have been trained by the Sears Technical Institute in the past 60 years.
• Peer mentoring – onboarding buddy and mentor technicians help you grow your skills.
• Career advancement – many cross‑training opportunities; average tenure >12 years.
• Tools provided – company vehicle, uniforms, specialty tools, mobile phone, and industry‑leading app that eliminates paperwork and provides technical support.

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances (refrigerators, washers, dryers, dishwashers, microwaves) with high quality and efficiency.
• Deliver an excellent customer experience that consistently exceeds expectations.
• Provide value‑added solutions that help make customers’ homes cleaner, more comfortable, and more protected.
• Keep the company truck well‑maintained, organized, and manage parts efficiently.
• Perform other duties as assigned.

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Experience repairing and diagnosing a variety of home appliances preferred.
• Ability to follow directions and processes for quality workmanship.
• Proficiency with a smartphone, including parts ordering.
• Successful background & drug screen.
• Valid driver’s license for the state(s) in which you work.
• Ability to travel up to 100% of the workday.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply technical written instructions.
• Excellent verbal and written communication skills; ability to read, write, and speak English.
• Physical ability to lift, carry, push, or pull up to 20 lbs (frequently 50 lbs; occasionally 100 lbs).
• Ability to reach, bend, squat, kneel, twist, turn, stoop, climb, and crawl as needed.
• Ability to occasionally reach above shoulder.
• Ability to drive an automatic‑transmission vehicle.
• Minimum 1–2 years of relevant experience.

Road Warrior (75% or more of the work time).

Mansfield, OH 44903, United States

Regular, Full‑time

Equal Opportunity Employer / Disability / Vet.