Senior Forklift Field Service Tech

Experienced Forklift Field Service Technician

Location:

Columbus, OH

Branch: 1200 Milepost Drive, Columbus, OH 43228

Pay Range: $32–$38/hour (based on experience level)

Sign-On Bonus: $2,000

Towlift is a third-generation, family-owned company built on strong core values that guide how we serve our employees and customers every day.

• Positivity
• Teamwork
• Self-Development
• Integrity
• Community Service
• Safety

We invest in our technicians by offering ongoing training, career advancement opportunities, and support from Certified Dealer Trainers—so you can continue building your expertise.

As an Experienced Field Service Technician, you will independently diagnose, repair, and maintain a variety of industrial equipment including forklifts, railcar movers, container handlers, and terminal tractors. This role is primarily field-based, working directly at customer sites to perform both scheduled maintenance and complex repairs.

You’ll serve as a trusted expert to our customers—delivering high-quality service, minimizing equipment downtime, and ensuring clear communication throughout the repair process.

Diagnose and repair mechanical, hydraulic, and electrical issues on industrial equipment in the field.

• Perform preventative maintenance, inspections, and component replacements
• Accurately troubleshoot breakdowns and determine effective repair solutions
• Provide repair estimates and communicate recommendations clearly to customers
• Operate shop equipment such as lathes, drill presses, and grinders as needed
• Review completed work and maintenance findings with customers
• Utilize mobile service technology to complete work orders, capture signatures, and close jobs daily
• Collaborate with dispatchers and account managers on job status and customer needs
• Maintain company-provided vehicle, tools, and equipment
• Follow all safety procedures and reporting requirements

• High School Diploma or equivalent required
• Technical or vocational training preferred

• 3+ years of experience as a service technician (material handling, heavy equipment, automotive, or related field)
• Proven experience with hydraulics, electrical systems, and diagnostic tools/software
• Ability to read and interpret schematic diagrams and technical manuals
• Strong troubleshooting skills with the ability to work independently in the field
• Excellent time management, organization, and attention to detail
• Strong communication and customer service skills

• Valid driver’s license with an acceptable driving record
• Ability to manage workload, prioritize tasks, and meet deadlines independently
  
  Commitment to safety and company core values
• Must pass pre‑employment drug screening

• Schedule:
  
  Monday–Friday, 7:00 AM – 3:30 PM
• Compensation & Perks
• $2,000 sign‑on bonus + referral bonus opportunities
• Competitive hourly pay based on experience
• Union benefits package including:
• Medical, dental, and vision coverage
• Competitive pension plan
• PTO and sick time in the first year
• 10 paid holidays

• Tool loan program
• Annual boot, safety glasses, and gym reimbursement programs
• Company-Provided for Field Technicians
• Modern service van (fuel card + maintenance included)
• Laptop, and iPhone
• Specialized tools and PPE
• Laundered uniforms

Towlift is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We proudly support and employ veterans, helping them transition and thrive in their civilian careers.