Arcade Game Field Service Technician

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Full Time Technical Columbus, OH, US

As an Arcade Game Field Service Technician, your days will be active and varied installing, repairing and providing mechanical support for arcade games throughout the greater US. You’ll have the opportunity to install and repair the arcade industry’s newest equipment with all travel related expenses and travel time paid. At Shaffer, our service technicians build a strong sense of camaraderie with each other and take great pride in everything they do.

• Install and repair arcade equipment across the U.S.
• Set up and configure payment kiosks, POS systems, and card readers
• Troubleshoot, repair, and maintain existing equipment
• Provide post-sale support and training to customers
• Communicate professionally with customers and team members

Normal work hours are M-F 8-5 PM while in the office. Overtime likely when traveling.

Ability to travel up to a week, two times per month for the periodic installations across the U.S. (this is an estimate)

All expenses covered while traveling!

Reporting office location preferred:
Columbus, OH.

• Strong communicative skills including both verbal and written
• Strong electrical & mechanical aptitude
• Ability to troubleshoot equipment circuitry and mechanical assemblies
• Ability to follow manufacturers installation instructions and program settings.
• Dependable and reliable, with the ability to work independently
• Detail oriented

• Lifting an average of 50 pounds
• Twisting of body
• Constant stooping and bending/squatting
• Climbing ladders
• Unloading equipment
• Walking in and out of locations, as well as, in locations

• Health & Wellness:
  Medical, Dental, and Vision plans to prioritize your well-being.
• Financial Security:
  Life insurance and 401(k) with 4% company match to secure your future as well as tools and access to advisors to secure your financial future
• Stock Ownership – 100% employer funded, no cost to you
• Paid time off and holidays

Shaffer is an equal opportunity employer and will give consideration to all qualified applicants without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.