Field Technician - COLUMBUS, OH

The Role

Field Technician I opening. Responsible for asset management, servicing and installing fiber optic, transmission, switching, and networking equipment; troubleshooting equipment; performing preventive maintenance; documenting activities; and ensuring network integrity.

• Troubleshoots network equipment, removes or replaces defective equipment, and works with resources to isolate and restore the network.
• Assists in the installation, change, decommission, and testing of next‑generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET, and IP network layers for all bandwidths offered.
• Utilizes industry‑standard software and hardware tools to locate, mark, and protect underground outside plant facilities.
• Maintains AC power (on a limited basis) and performs DC power installs including tertiary and BDCBB.
• Responsible for asset‑management processes, replenishment of on‑site/truck materials, and coordination of shipping and receiving of company and customer materials.
• Performs level‑1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment, including HVAC, high‑voltage electrical systems, and DC power plants.
• Learns Lumen systems (trouble ticketing, provisioning, time tracking, materials) and updates inventory records, performs transactional updates, logs time, and provides status updates and problem reports to management.
• Evaluates performance using available reports/tools and identifies areas for improvement with managerial support.
• Performs other duties assigned by management.
• Understands basics of installation, change, decommissioning, and testing for all available bandwidths.

Required:

• High School Diploma or GED or up to 2 years of relevant experience, including 1+ years in network monitoring, installation, or maintenance/repair.
• Entry‑level technician with experience & knowledge of at least one of the four major disciplines:
  Transmission (DS1/DS3/SONET), Switching (circuit‑switching/SS7), TCP/IP (routers/higher‑layer protocols), or Outside Plant (fiber locating, OTDR, mass fusion splicing, etc.).
• Knowledge of locating fiber optic cable, right‑of‑way, and As‑Builts.
• Site security and cleanliness maintenance.
• PC skills with Microsoft Windows and Office applications.
• Rapid learning of corporate databases.
• On‑call 24x7 on a rotational basis; on‑stand‑by, call out, dispatch, and overtime as required.
• Valid driver’s license.
• Physical ability to sit, climb, balance, stoop, kneel, crouch, crawl, and lift 50 lbs.; work in all weather conditions.

Preferred Qualifications:

• 2+ years of relevant experience.
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time‑management skills.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Location Based Pay Ranges

$41,310 - $54,570 in these states: OH

Lumen offers a comprehensive package featuring a broad range of health, life, voluntary lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Background screening may include checks for criminal records, motor vehicle reports, and drug screening, depending on the position requirements. Background results will be evaluated on a case‑by‑case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments, or training.