Field Technician --Columbus, OH

Field Technician I

Location:


Columbus, OH
Duration: 3 month contract
Role Description

The Field Technician I supports day-to-day network operations through installation support, basic testing, troubleshooting, and preventive maintenance of telecom/network equipment and critical site infrastructure. This role also manages materials and inventory (shipping/receiving, replenishment, tracking spares) and completes detailed documentation in internal systems.

Network & Service Support

• Assist with installation, provisioning, testing, maintenance, change, and decommission work for network services (DS0 through OC192)
• Support next-generation technologies as assigned (Edge Compute, Wavelength, Fiber Optic Transport, Ethernet, SONET, IP network layers)
• May install and test network and customer premise equipment (CPE) and help deliver end-user services

Troubleshooting & Restoration

• Troubleshoot network equipment; remove/replace defective modules/equipment and help restore service
• Monitor/locate routes and assist with restoration activities during service interruptions
• Proactively identify potential problem areas to maintain network integrity

Outside Plant / Facility Protection

• Use industry-standard tools/software to locate, mark, and protect underground outside plant facilities
• Work from as-builts/right-of-way information as needed

Asset Management & Materials

• Process deliveries and replenish consumables and on-site/truck stock
• Coordinate shipping and receiving of company and customer materials
• Track spares, update inventory records, and maintain tools/test sets and network equipment

Preventive Maintenance

• Perform level 1 preventive/scheduled maintenance and inspections on network and critical infrastructure, including:
  • HVAC systems
  • High-voltage electrical systems
  • DC power plants (including tertiary and BDCBB work)
  • Limited AC power work (as assigned)

Documentation & Systems

• Learn and use internal systems for trouble tickets, provisioning, time reporting, and materials tracking
• Update installation records, enter detailed ticket notes, and provide status updates/escalations to management as needed

• High School Diploma/GED
  or
  1 year of relevant experience (telecom/network/adjacent industry)
• 0–2 years of experience in network monitoring, installation, or maintenance/repair (entry-level)
• Valid driver’s license; ability to work in all weather conditions
• Strong attention to detail, organization, and time management
• Comfortable using a PC (Windows, Microsoft Office) and learning new databases/systems
• Ability to maintain site security, cleanliness, and safety standards

• 2+ years of relevant experience and/or education in Electronics or Telecommunications
• Experience/knowledge in at least one of the following disciplines:
  • Transmission (DS1/DS3/SONET)
  • Switching (circuit-switching/SS7)
  • TCP/IP (routers/higher-layer protocols)
  • Outside Plant (fiber locating, OTDR, splicing, etc.)
• Knowledge of fiber locating, right-of-way practices, and as-built documentation

• Ability to sit, climb, balance, stoop, kneel, crouch, and crawl
• Ability to lift up to 50 lbs