Service Manager – HVAC, Refrigeration & Commercial Cooking Equipment

Leading Commercial Service Operations for TRG Maintenance LLC

You will serve as a key operational leader driving the growth and technical excellence of our commercial service department. In this role, you will lead a dedicated team of technicians while fostering a supportive, safety-focused culture built on career development and quality workmanship. You will directly influence customer satisfaction and department success across the Columbus region.

Direct, mentor, and support a team of 10–15 commercial service technicians to ensure operational excellence.

Coordinate technician scheduling and daily dispatching to optimize response times and service call completion.

Manage resource allocation across ongoing projects in close collaboration with office operations staff.

Drive technician recruitment, interviewing, onboarding, and retention to support ongoing team growth.

Provide ongoing technical coaching and training programs to elevate team capability and career advancement.

Monitor key performance metrics, service quality, and productivity to maintain top-tier customer satisfaction.

4 to 8 years of service management or equivalent operational leadership experience in the trade.

Hands-on technical background servicing commercial HVAC and refrigeration systems.

Active EPA Certification.

Proven track record of recruiting, training, and retaining skilled field technicians.

Valid driver's license with a clean driving record.

Proficiency with Microsoft Office suite and commercial service management software platforms.

Hands-on experience troubleshooting and repairing commercial cooking equipment.

Advanced leadership background overseeing field logistics in a fast-paced environment.

Competitive annual salary ranging from $70,000 to $95,000.

Dedicated company vehicle provided.

Comprehensive health insurance coverage.

401(k) retirement plan with company contribution options.

Paid vacation and paid holiday time off.

TRG Maintenance LLC specializes in servicing commercial HVAC, refrigeration, and cooking equipment across the region. We are committed to creating an exceptional work environment through work-life balance, career advancement opportunities, and equipping our technicians with the tools and training they need to succeed.